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JOB OVERVIEW:

• Customer service that can solve customer’s problems timely. With good communication skills.

DUTIES AND RESPONSIBILITIES:

• Address customers concerns accurately and timely.
• Ensuring accuracy of information and processes alignment between CS and other
  teams within the company.
• In charge of customer complain.
• Make incident report timely
• Coordinate with other department if there is a technical issue
• To assist client of operation problem.

CORE COMPETENCIES

• Strong communication skills
• Teamwork and collaboration

KEY RESULT AREAS

• communication skills
• mandarin speaker
• English speaker

JOB SPECIFICATION:

• Experience in Customer Service field
• Strong verbal and written communication skills in English and Chines
• Possesses strong attention to detail, leadership, problem solving and analytical skills.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 1-2 years of working experience in processing payables, preferably in retail or related industry.
• Familiarity with accounting software and ERP systems.
• Strong analytical and problem-solving skills.
• Detail-oriented and ability to meet deadlines.
• Excellent communication and interpersonal skills.
• With good moral character, physically and mentally fit to work and willing to work in the office.

Qualification

• Proven experience as a Product Manager in the online casino or iGaming industry.
• Strong knowledge of slot game mechanics, player preferences, and industry trends.
• Proficiency in data analytics and the ability to derive actionable insights from game performance data.
• Excellent communication and teamwork skills to collaborate effectively with diverse teams.
• Strong project management and organizational abilities.
• familiarity with project management via tools such as JIRA, Notion… etc. is a plus.
• Familiarity with gaming regulations and compliance standards.
• Passionate about gaming and possesses extensive gaming experience.
• Able to give a presentation on a game you love and analyze its business model.

DUTIES AND RESPONSIBILITIES:

• Address customer’s concerns accurately and timely.
• Ensuring accuracy of information and process alignment between CS and other teams within the company.
• In charge of customer complaints.
• Make incident reports timely
• Coordinate with another department if there is a technical issue
• To assist clients with operation problems.

JOB SPECIFICATION:

• Experience in the Customer Service field
• Strong verbal and written communication skills in English and Chinese
• Possesses strong attention to detail, leadership, problem solving and analytical skills.

Are you a master of organization, discretion, and time management? We’re seeking an experienced Executive Assistant to join our team and support our CEO in achieving strategic objectives efficiently. As the backbone of our operations, you’ll play a pivotal role in ensuring seamless coordination, effective communication, and meticulous task management.

Responsibilities:

• Capture comprehensive meeting minutes with precision and clarity.
• Ensure timely dissemination of meeting minutes to relevant stakeholders.
• Coordinate meeting logistics and prepare necessary materials with meticulous attention to detail.
• Facilitate seamless communication and coordination among meeting attendees.
• Monitor and track tasks delegated to managers and direct reports.
• Proactively escalate task issues through incident management protocols.
• Provide timely reminders and follow-ups on impending deadlines to maintain alignment with organizational goals.
• Oversee inventory management of office equipment and supplies.
• Coordinate office maintenance activities to ensure a conducive work environment.
• Undertake ad hoc assignments as delegated by the CEO.
• Serve as a reliable backup for team members as needed.

Competencies:

• Keep projects on track and meetings well-scheduled.
• Handle sensitive information with utmost confidentiality.
• Communicate tactfully and effectively with stakeholders.
• Cut through the noise and convey messages clearly and efficiently.
• Pay close attention to critical details that make a difference.
• Adapt to shifting priorities and handle multiple tasks effectively.
• Anticipate organizational needs and proactively address challenges.
• Innovate solutions and challenge the status quo.
• Take initiative and excel in challenging tasks.

Job Specification:

• College degree, preferably in Behavioral Sciences, Management/Business Administration, Governance, Corporate Planning, Computer Science, or related fields.
• Minimum 5 years as an Executive Assistant.
• Strong communication, coordination, time management, organization, project management, and stakeholder management skills.
• Fluent in English (proficiency in Korean or Mandarin is advantageous but not required).
• Onsite, Monday to Friday, with flexible hours as needed.
• Consistently deliver above-average work.

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Staff meals provided

Join Our Team:
If you’re ready to take your career to the next level and contribute to a dynamic and supportive work environment, we’d love to hear from you!

Onward Worldwide is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

DUTIES AND RESPONSIBILITIES

• Operations
  • Manage the procurement, accounting, tax and treasury departments
  • Oversee the Company transactions processing systems
  • Implement operational best practice
  • Supervise and negotiate acquisition
  • Manage the third party to which accounting or finance have been outsourced.
  • Oversee purchasing transactions
  • Ensure adequate controls are installed
• Risk Management
  • Monitors financial performance by measuring and analyzing results, initiating corrective actions; minimizing the impacts.
  • Monitor all open legal issues involving the Company, and legal issues affecting industries
  • Construct and monitor reliable control systems.
  • Ensure that record keeping meets requirements of auditors and government agency
  • Report risk issues to the CFO
  • Maintain relations with external auditors and investigate their findings and recommendation
• Funding
  • Monitor cash balance and forecast
  • Ensure adequate cash flow to meet organization’s needs
• Accounting and Financials
  • Reports financial status by developing forecasts, reporting results, analyzing variances and develop improvements
  •  Oversee issuances of Financial Information
  • Personally review and approve all financials reports to be reported to SEC, BIR and other government bodies
  • Reports financials to the CFO
• HR
  • Oversee issuance of payroll
  • Investigate cost-effective benefits plans and other fringe benefits which the organization may offer the employees and potential employees with the goal of attracting and retaining qualified individuals
• Planning
  • Assist in formulating company future directions and supporting tactical initiatives
  • Monitor and direct the implementation of strategic business plans
  • Develop financial and tax strategies
  • Manage capital request and budgeting processes
• Management
  • Train finance unit on raising awareness and knowledge of financial management
  • Motivate and give clear direction and execution of tasks to the subordinates

JOB REQUIREMENTS

• Degree in Management, Economics, Industrial Engineering is preferred
• Minimum of 5 years experience handling a medium to large scale company with more than 700 employees
• Knowledge on advance accounting best practices
• Knowledge on advance supply chain best practices
• Knowledge on advance project management best practices
• Knowledge on advance budgeting best practices
• Recent ERP Experience Required – use of Netsuite is a huge plus
• Perfect proficiency in the English Language
• Strong Management skills
• Willing to work extended hours
• Willing to report to office

JOB DESCRIPTION:

• Formulate action plan and solutions for ‘databases’ maintenance.
• Formulate action plan and solutions for ‘databases’ server maintenance.
• Formulate action plan and solutions for ‘databases’ functions development.
• Formulate action plan and solutions for ‘databases’ troubleshooting on incidents and problems.
• Contribute completed technical documents.
• Ensure team members performance and outcome meet a defined schedule and quality.
• Ensure end-to-end service quality can meet the defined OLA/SLA.
• Analysis requirements and define developing items.
• Control developing progress to meet OLA/SLA or goal of the project.
• Enhance team’s performance and technological level.
• Ensure the team can process incidents and problems within OLA/SLA.
• Provide Support 24/7 through shifting schedule or on call as business need and determined by management

REQUIREMENTS:

• Have 7 years actual developing experience with 1 of programming languages as follows :

1. 1. Java spring
   2. PHP lumen/Laravel
   3. Python
   4. Perl

• Have 5 years actual developing experience with 1 of databases as follows :

1. 1. MySQL
   2. PostgreSQL
   3. Oracle

• Have 3 years actual experience with Redis or MongoDB.
• Have 3 years actual experience with RDS on cloud service :

1. 1. Aliyun
   2. AWS
   3. GCP

• Have 7 years actual operational experience with database service maintenance.
• Have 7 years of actual development experience with Java Restful API development.
• Have 5 years experience in analysing data flow.
• Have independent thinking.
• Have problem analysis and resolution capabilities for troubleshooting and debugging.

JOB DESCRIPTION:

• Prepare menus in collaboration with colleagues. 
• Ensure adequacy of supplies at the cooking stations. 
• Conduct inventory count of supplies beginning and ending inventory.
• Prepare ingredients that should be frequently available (vegetables, spices, etc.);
• Strictly observe cost saving during food preparation. 
• Follow the order of the Head Chef and have input in new ways of presentation or dishes. 
• Put effort in optimizing the cooking process with attention to speed and quality.
• Enforce strict health and hygiene standards. 
• Help to maintain a climate of smooth and friendly cooperation. 
• Perform other tasks that the superiors may assign from time to time.