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- Tax Accountant
- Driver
- Recruiter
- Game UI/UX Designer
- Graphic Designer
- Shuffle Room Supervisor
- Senior Studio Shift Leader
- Accounts Payable Assistant
- Billing Assistant
- Audio Video Support Engineer
- Treasury Officer
- Treasury Assistant
- Problem Manager
- CS Manager
- Account Manager
- Driver
- Testing Engineer
- Mid System Analyst
- Mid QA Engineer
- Mid PHP Developer
- Admin Assistant for BSD
- Accounting Assistant – AP
- General Accountant
- Deputy Finance Officer for Externals
- Production Technical Engineer
- Incident Coordinator
- Business Analyst
- Senior DBM Developer
- NOC Team Lead
- Admin Officer
- Game Designer
- Sr. HR Manager
- Executive Assistant
- Cashier Team Leader
- Cashier
- System Analyst
- Senior PHP Developer
- Senior Front End Developer (Vue JS/Layabox)
- IT Manager
- Back End Architect
- HR Manager
- HR Assistant
- Inventory Accountant
- Screen Writer
- Marketing Channels Development Manager
Delivery Helper
JOB DESCRIPTION:
- 6 DAYS A WEEK – SHIFTING SCHEDULE
- (Report Onsite (Store)/ Stay-In) Mixed Set Up
REQUIREMENTS:
- Must be at least High school graduate
- At least 1 to 3 years of experience
- At least 5’5 in height (Can start immediately. Must be a resident of Paranaque and Male.)
Line Cook
JOB DESCRIPTION:
- Assist other Chef and fellow team members with food preparation and cooking;
- Sets up and stocks food items and other necessary supplies.
- Preparing foods which involves cutting, chopping vegetables, stocking stations, organizing ingredients, and preparing sauces.
- Cooks’ food items by grilling, frying, sauteing, and other cooking methods to specified recipes and standards.
- Ensure that waste management principles including correct separation of wet and dry waste are adhered to ensure that health and safety standards are followed.
- Maintain cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage.
- Cleans and sanitizes cooking surfaces at the end of the shift.
- Comply with all food hygiene and HACCP standards;
- Performs inventory checks and completes food storage logs as needed.
- Perform other tasks that the superiors may assign from time to time.
REQUIREMENTS:
- Proven experience in a Line Cook role
- Excellent use of various cooking methods, ingredients, equipment and processes
- Ability to multitask and work efficiently under pressure
- Knowledge of best cooking practices
- Culinary school diploma is a plus
- Experience in a Korean restaurant/cuisine is also a plus
- Minimum 1 year experience in hotel/resort
- Excellent customer service skills
- Flexibility to work nights, weekends & holidays
System Inventory Clerk
JOB DESCRIPTION:
- Based on the Sales Invoices, Packing List (PL) or DR’s received by Warehouse Receiving Clerk, the System Inventory Clerk shall be responsible for encoding the actual quantity received. He/she shall ensure that the quantity encoded is accurate and complete.
- The System Inventory Clerk shall forward the duplicate copy of Sales Invoices, Packing List (PL) or DR’s to Warehouseman for quality inspection, while the original copy to Purchasing, must be forwarded to Warehouse Supervisor.
- The System Inventory Clerk also encodes all received items in Inventory Management System or Warehouse Management System provided by GQ Intended for warehouse inventory.
- Validate all items encoded in the Inbound-Outbound Monitoring (Excel File) versus actual items in each Bin Location.
- Ensure all quantities in Inbound-Outbound Monitoring are tallied with the actual count.
REQUIREMENTS:
- Encode all the details of Stocks in Manual Inventory Sheets during Pre-Count.
- Print the Manual Inventory Sheets for the actual Monthly Inventory.
- Assist during the physical counts conducted by Inventory Audit Officer/General Accounting from OTHER Stores/Branch.
- Process the DR or Delivery Receipt once we have delivery.
- Conduct daily validations of Stocks.
- Investigate and analyze all discrepancies or loses from Receiving and Deliveries.
- Assists the stores in their Monthly Inventory if needed.
- Duties which may be assigned from time to time.
Tax Accountant
JOB DESCRIPTION:
- Prepare tax returns and reports on a timely basis (Monthly, Quarterly, Annually, etc.), maintain records, analyze and research complex tax issues.
- Review tax computations to ensure that they are computed in accordance with relevant tax laws in the Philippines.
- Analyze tax regulations and recommend policies that minimize tax burden.
- Ensure compliance with applicable tax laws in the Philippines.
- Conduct trainings and or provide timely updates of new tax/compliance regulations/standard.
- Advise management on the impact of new tax laws/provisions/regulations.
- Coordinate, negotiate and provides support during tax audits.
- Submit all ACCURATE reports required ON TIME
- Coordinate outsourced tax preparation work.
- Monitor permits and registrations with SEC, BIR and LGUs. Process renewal of business permits and assist the external party with the processing of requirements for SEC Amendments and business permit application.
- Process BIR registration and updating of company’s information.
- Perform tax planning and projection to manage taxes.
- Ensure the accuracy and timeliness of accounting entries for tax filing.
- Act as point person for the external audit and lead the team for the preparation of Audited Financial Statements.
REQUIREMENTS:
- Must possess at least a Bachelor’s Degree in Accounting, Finance, Business with an emphasis in Taxation, or any related field
- Must be a Certified Public Accountant
- At least 3 – 5 years working experience in tax accounting, reconciliation and BIR assessments
- Must have experience/handled engagements/audits dealing with and conferring with BIR
- Must have knowledge in preparation of all tax filings and reporting in compliance with BIR
- Required skill(s): keen to detail, excellent communication skills, flexible/adaptable
- Good oral and written communication skills (and has leadership potentials)
- Must be experienced in using Microsoft Word and Excel
- Experience advantages: Tax Compliance
Driver
JOB DESCRIPTION:
- Must be at least High school graduate
- At least 1 to 3 years of experience
- At least 5’5 in height (Can start immediately, Must be a resident of Paranaque and Male.)
Recruiter
JOB DESCRIPTION:
- Candidate must possess at least a Bachelor’s/College Degree , any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Human Resources or equivalent.
REQUIREMENTS:
- To coordinate with the Recruitment Coordinator for new requirements, new strategies, calendar of events to attend, and other related recruitment concerns.
- To collaborate with Sourcing Specialists to identify each position’s requirements
- To review online portfolios and resumes to pre-screen candidates.
- To manage candidate’s Curriculum Vitae in Company standard Format for client’s endorsement
- To send recruiting emails and communicate with potential candidates
- To manage and retrieve candidates information in our Applicant Tracking System and other internal databases.
- To conduct initial assessment either phone or face to face interview with the potential candidates.
- To coordinate accordingly with the Hiring Manager or Client’s point person regarding interview schedule arrangements.
- To communicate with shortlisted candidates regarding interview arrangements and make sure that they were constantly reminded in showing up during the interview.
- To conduct background check to all shortlisted candidates
- To consolidate endorsements list and updates to coordinate to Recruitment Coordinator and Client’s Point person.
- To support in sourcing and hiring for niche roles both in the technical and back office areas, primarily on managerial and C-Level positions.
- To meet the established individual daily, weekly and monthly KPI target, as well as assist in the team’s overall performance.
- To prepare weekly, monthly, quarterly and annual hiring status reports
- Job Types: Full-time, Permanent
Admin Officer Bilingual
JOB DESCRIPTION:
- Coordinate and manage a wide range of client admin concerns on regular basis.
- Support the various Admin functions (General Services and compliance) to ensure the process is properly completed with accuracy and on time.
- Supports Admin superiors in different facets of Admin functions as needed.
- Assist in submission and/or monitoring of admin concerns submitted to government agencies as needed i.e. inspection of the building by LGU, and/or other regulatory bodies.
- Handle client’s Admin grievances formally and informally, forward them to concerned department and follow up for resolution.
- Provide support and assistant on admin services like coordination with clients on office matters, repairs, maintenance, work permit, gate passes, endorsements etc. including dormitory/staff house of both locals and expats.
- Prepare report(s) and/or presentation(s) as needed and/or required.
- Work with internal HR for information and/or necessary guidance needed/required.
- Ensure effective workflows and processes with practical and standardized guidelines are in place to make sure of smooth and efficient flow of activities within the department.
- Accomplish and submit reports to management as required.
- Perform other tasks that are needed and/or required official instructed by superiors from time to time.
REQUIREMENTS:
- College degree, preferably Management/Business Administration or equivalent
- Experience in Administrative function is a must
- Can speak, read and converse in Mandarin
Incident Management Supervisor
JOB DESCRIPTION:
- Ensure accuracy of the information in the incident tickets
- Ensure tickets are acknowledged, resolved, and closed within the agreed SLAS
- Ensures all incident reports are properly addressed to respective teams for feedback and improvements
- Ensure that incident tickets are properly documented for closure
- Conduct ticket reviews and quality audits
- Delegate tasks and set deadlines
- Informs the Problem Management Team of problems arising from incidents
- Initiates and facilitates the Critical Incident Management War Room meetings when needed
- Provide timely updates to stakeholders during Critical Incident War Room meetings
- Conduct the Post Incident/Post Mortem Review after each incident
- Monitor the team’s KPI performance
- Provide coaching and feedback to Incident Coordinators
- Communicate with the team about Department goals and performance
- Reports to the Incident Manager for team operation and performance issues and concerns
- Act as a point of escalation for Incident Management issues and concerns during the shift
- Ensure that the team adheres to the Incident Management Processes and Policies
- Ensure Timely generation of daily/weekly and other relevant Incident Management reports
- Contribute to department process and policy improvements
- Continuously improve Customer Satisfaction ratings
REQUIREMENTS:
- Bachelor’s Degree, preferably in an IT-related field
- At least 3 years of relevant experience in Incident Management in a Supervisor or Team Lead role
- Team Player and strong interpersonal skills
- Strong verbal and written communication skills, with the ability to translate technical information to business terminology
- Ability to communicate across different business units
- Able to create and maintain detailed documentation
- Possesses strong attention to detail
- Analytical and Critical thinker
- Time-management skills
- Knowledgeable with Incident Management performance metrics
- High-level understanding of multiple IT platforms (i.e. Cloud, Network and System Appliance, Monitoring tools, Cloud Flare, Security and Programming skills)
- Knowledge/experience working with ITSM ITOP, Service Now, Fresh Service, or any ticketing system
- Experience working with NOCs is a plus
Game UI/UX Designer
JOB DESCRIPTION:
- Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design.
REQUIREMENTS:
- A bachelor’s degree and a minimum of 2 years UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms. Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
Document Control
JOB DESCRIPTION:
- Filling and proper maintenance of employee’s 201 file and paper work
- Safe keeping and documentation of all HR Operations documents
- Collecting and transmitting of OGEL Requirements for application and processing
- Ensure all new employee files are updated and filing is completed on a regular basis
- Pulling out of employee documents as needed
- Secure documents of move in and out of employees
- Attending to HR Files Audit
- Scan and upload soft copy of requirements to 201 Bank
- Ensure that the 201 Bank is complete, accurate, and updated
- Prepare 201 folder and ensure the completeness of requirements
- Make photocopies, do filing, and perform other clerical functions as needed
- Attend and actively participate in regular team meetings
- Provide support and cover for the HR Specialist when needed
- Participate in the wider HR Team providing input and support to other professional areas as and when required.
- Answer employee requests and questions
- Assists the managers and co-department staff in performing general HR functions
- Monitor and give updates to the HR Managers and Supervisors on matters related to concerns coming from other Departments that are made through Fresh Service
- Gather, input, and update HR KPI Dashboards and templates including OD, Projects, Trainings, among others
- Perform other functions as may be assigned from time to time
REQUIREMENTS:
- 21 to 25 years old
- Bachelor’s College Degree in Human Resource Management, Psychology or equivalent.
- Male or Female
- Fresh graduates are welcome to apply.
- Computer literate and proficient in the use of Microsoft word and excel including reporting skills as well as email and the internet.
Accounting Assistant
JOB DESCRIPTION:
- The Accounting Assistant’s work focus on accounts receivable and accounts payable.
- In addition, they help with collections, billing, receipts safekeeping and journal entries.
REQUIREMENTS:
- A Graduate of Bachelor of Science in Accountancy, Commerce or Management Accounting
- At least 1 year relevant experience working in accounting and finance
- Detailed oriented, analytical, strong organization skills, proven to meet deadlines, work well under pressure
- Possess the ability to manage time efficiently and prioritize effectively
- Can work with Less supervision
- Good interpersonal skill
- Experience in XERO
Graphic Designer
JOB DESCRIPTION:
- Planning concepts by studying relevant information and materials.
- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
- Preparing finished art by operating necessary equipment and software.
- Coordinating with team members and stakeholder as necessary.
- Contributing to team efforts by accomplishing tasks as needed.
- Communicating with clients about layout and design.
- Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
- Reviewing final layouts and suggesting improvements when necessary
REQUIREMENTS:
- Bachelor’s degree in graphic design or related field.
- 2 years’ experience as a graphic designer.
- Demonstrable graphic design skills with a strong portfolio.
- Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator.
- A strong eye for visual composition.
- Effective time management skills and the ability to meet deadlines.
- Able to give and receive constructive criticism.
- Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
- Experience with computer-aided design.
Shuffle Room Supervisor
JOB DESCRIPTION:
- Monitor Shufflers dealer’s rotation to ensure adequate staffing in every shift to meet the cards demand
- Communicates and coordinates with Gaming Operation personnel to ensure smoothness and efficiency of shuffle room operation
- Training and supervising new and old shufflers
- Overseeing of overall Shuffle room facilities and equipment
- Coordinate with Sr Shuffle Room Supervisor for any request of services, materials, supplies, furniture and equipment related to Gaming Department
- Safekeeping of Studio Paraphernalia
- Coordinates with Studio Manager for any game enhancement and new releases for smooth launching
REQUIREMENTS:
- Female
- At least 5 years relevant work experience
- Gaming Supervisor, Shuffler Supervisor
- Conceptual and analytical thinking
- Oral Communication, report writing, and Presentation skill.
- Ability to guide others without force into a direction or decision
- Performs duty with positive moral values
Senior Studio Shift Leader
JOB DESCRIPTION:
- Monitoring of Dealers Performance per shift, to meet Players Expectation with excellent service
- Ensure Effective and Efficient Table Settlement to prevent Customer complain ͻ
- Overseeing of Overall Operation to ensure Table uptime to ensure Table availability
- Suggesting ideas to improve gaming quality and performance that’s aligned with Department Strategic Planning
- To deliver Players expectation by providing quality of service thru Speed of Dealing, Accuracy and excellent Players interaction
- To deliver quality of service to meet the Players expectation by implementing effective and efficient Gaming Strategies to reduce Players waiting time
- To improve the quality of service by monitoring the Dealers Table performance
- To meet the company goal by suggesting new ideas that improves the Gaming Performance
REQUIREMENTS:
- Female
- At least 5 years relevant work experience
- Gaming Supervisor, Pitboss
- Conceptual and analytical thinking
- Oral Communication, report writing, and Presentation skill.
- Ability to guide others without force into a direction or decision
- Performs duty with positive moral values
Accounts Payable Assistant
JOB DESCRIPTION:
- Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.
- Reconciling processed work by verifying entries and comparing system reports to balances
- Maintaining historical records.
- Paying employees by verifying expense reports and preparing pay checks.
- Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance
- Preparing analyses of accounts and producing monthly reports
- Conduct reconciliation periodically, in accordance to reimbursement policies
- Clearing of vendor accounts
- Process employees’ system and manual claims and advances, which includes checking and verification of these payment requests against supporting documents (i.e. business, travel expense receipts, etc.) (if applicable), posting transactions in the system and clearing any employee advance (if applicable).
- Assists in the resolution of issues related to invoice processing with finance function of Affiliates
- Continuing to improve the payment process
REQUIREMENTS:
- Bachelor´s Degree, preferably in Accounting or Finance.
- At least 2 years of related professional experience, or equivalent combination of education and experience.
- Reasonable knowledge of bookkeeping principles.
- Experienced in interfacing with business customers in defining procurement service requirements or procurement/accounting information.
- Broad based experience in accounting and financial systems.
- Experience in interfacing with business customers in resolving payment issues
Video Stream Presenter – Indonesian
JOB DESCRIPTION:
- Responsible for dealing on table and maintaining correct gaming procedure in relation to studio strategy to meet player’s expectation
- Responsible for hosting and entertaining customers while following the standards of gaming policy in relation to studio strategy to meet player’s expectation and prevents customer complain
- Responsible for always looking pretty and presentable in front of the clients. Must maintain the BMI and beauty standard of the clients to meet player’s expectation
REQUIREMENTS:
- Willing to work full-time on a shifting schedule (holiday)
- Willing to be trained
- No visible tattoo / scars
- Fully vaccinated
- Age (20 to 27 years old)
- Female
- No experience required
- Fluent in Indonesia language and basic English knowledge
Billing Assistant
JOB DESCRIPTION:
- Manage account balances to discover outstanding debts or other inconsistencies
- Collect all information needed to calculate bills receivable (order amounts, discount rates etc.)
- Check the data input in the accounting system to ensure accuracy of final bill
- Issue invoices and bills and sent them to customers through various channels (mail, e-mail etc.)
- Match bank deposit slips and third party payment solutions to invoices.
- Confirm if payments are received thru various channels.
- Issue customer account statements periodically or whenever necessary
- Send reminders for payments and contact customers when assigned
- Update accounting records with new payments, balances, customer information etc.
- Answer questions and handle complaints from customers regarding bills
REQUIREMENTS:
- Bachelor´s Degree, preferably in Accounting or Finance.
- At least 2 years of related professional experience, or equivalent combination of education and experience.
- Proven experience as billing clerk
- Adherence to laws and confidentiality guidelines
- Proficient in MS Office (especially Excel); Working knowledge of relevant software (e.g. QuickBooks) will be appreciated
- Excellent math ability
- Good organizational skills
- Excellent communication skills
Audio Video Support Engineer
JOB DESCRIPTION:
SCOPE:
- Report and work directly with Production Director and Production Technical Engineer Ɣ AV Support must see to it that all cameras, lights, microphones, mixers, cables, and other audio equipment in all tables/games are working well and in their proper setting at all times
- Ensure Camera alignment 24/7
- Strictly monitor and check all Studio appearance
- Ensure that audio and video output is clean and stable for streaming
- Responsible for the troubleshooting and resolving issues of the audio set up of each gaming table and responding to related issues
- Coordinate with technical team and ensure to produce good quality video live streaming
DELIVERABLE/GOAL:
- To make sure audio and video output is always of good quality to meet client’s expectations and for better interaction with players 24/7
- To be able to relate all issues to the team for quicker action
- To make sure to resolve issues within SLA/OLA
- To help improve studio services by maintaining and updating its facilities
- Update Studio Manual based on improvements and enhancement
FUNCTIONAL RESPONSIBILITY AND ACCOUNTABILITIES:
- Strictly monitor all ALL Studio concerns
- Strictly monitor audio and video quality and make sure of its good quality output 24/7
- Responsible for resolving issues within SLA/OLA
- Performs a “Quick Action” on every situation before it becomes an Audio/Video Issue
- Is always focus on all DETAILED instructions given by PD, PTE, ATS and STS for troubleshooting and equipment replacement for emergency cases
- Utilize expertise in production and can help the Production Director and Production Technical Engineer in other production needs
- Sharing and offering creative ideas and solutions
- Responsible to submit weekly report
ADMINISTRATIVE RESPONSIBILITIES AND ACCOUNTABILITIES:
- Coordinate and work well with Production Director and Production Technical Engineer before giving instructions to Administrative Staff
- Coordinate and work closely with Production Director, PTE, Production Designer, ATS and STS
- Coordinate and work well with Administrative Staff
- Responsible for equipment maintenance and cleaning
- Responsible is reporting issues within department
REQUIREMENTS:
- Bachelor’s degree in Multimedia Arts, Film/Video TV Production, Broadcast Technology, Video Technician or related field required or related field required preferred or a comparable on the job experience level
- 3~6 years plus working experience
- Must have working understanding of all aspects of studio production, especially directing and live studio streaming
- Experience in the use of television studio lighting and broadcast camera
- Familiarity with all video file formats and delivery system
- Must be able to communicate ideas both written and verbally
- Must be able to work independently and on a team
- Able to communicate clearly in both written and verbal English
- Strong attention to detail, excellent organizational skills, and the ability to effectively communicate
- Proven logical and analytical skills in Monitoring Service environment
Payroll Supervisor
JOB DESCRIPTION:
- Supervise the day to day functions related to Compensation and Benefits, timelines and deliverables of Timekeeping, Payroll, Benefits & OSH while directing and coaching team members
- Prepare needed all needed monitoring & report as required by the management.
- Process Timekeeping and payroll for Back Office, Expat and Managerial Position.
- Review and check outsourced employee & studio management.
- Serves as Temporary Project Manager & Lead Technical Support in Payroll System
- Support employees regarding Filipay concern
- Process & approver of Payroll ATM application for the Newly hired Employees
- Responsible in checking and updating Expat monitoring for Visa Deduction and Reimbursement, Ticket Allowance, Vacation Leave, Sick Leave and Expat Concerns
- Final checking of Expat Last Pay
- Serves as the main point person for compensation related activities and processes including but not limited to salary increase, job analysis, job evaluations, etc.
- Create a strong culture of recognition through the design (or re-design) of rewards and recognition programs
- Assists in managing annual benefits review and bid process including comparison of current plans to industry norms and adjusting plans to manage costs.
- assist in reviewing proposed salary adjustments in compliance with establish guidelines and recommends corrective and alternative actions to resolve compensation related problems
- Collaborates with peers to define Service Level Agreements, accountabilities and authorities for Total Rewards programs, policies, role relationships and procedures
- Overall signatories of all government documents like: SSS (Sickness & Maternity Benefits), Phil health, BIR & Pag-ibig
- Supervise all government remittance and transaction related to SSS, Philhealth, Pag- ibig and BIR.
- Supervise all processing of employee’s clearance form, checking of last pay computation and releasing of last pay check with proper documentation like Quitclaim forms and other support documents
- Translates HR strategic plans into specific action plans on Total Rewards; formulates and recommends strategies, policies and guidelines on these areas with a holistic HR perspective.
- Prepare report or document for DOLE related to Compensation & Benefits
- Monitor Employee’s Performance Increase
- Monitor Annualization & 13th Month Pay of all employees
- Manages the HMO Contract & renewal.
- Endorsement & cancellation of HMO Benefits for those newly regularization & separated employees both Corporate and Individual Account.
- Checking and Validation of all medical result of newly hired employee
- Checking and validation of all medical certificate of employees
- Prepare all documentation needed by DOLE related to OSH
REQUIREMENTS:
- Candidate must be a college graduate; BSc/BA in Accounting/Business Administration is a plus
- Minimum of 1-year payroll/ HR department experience
- Significant experience working in multi-state payroll is a plus
- Solid working knowledge of tax code
- Proficient in MS Office and good knowledge of relevant software
IT Security Auditor
JOB DESCRIPTION:
- As a Security Auditor, maintain and improve auditing guidelines of around company’s main service such as OS, DBMS, Web Server, WAS, Network devices (Switch, Firewall, VPN)
- Testing the safety and effectiveness of individual components of cybersecurity defenses – Providing an overview of the audit processes / procedures / policies
- Executing IT security Audits. Manage deviations.
- Evaluating internal security systems, controls and policies
- Find defects based on audit results. Tracking change management and follow-up
- Review security check results of each department. Find deviations, track change mgmt.
- Writing technical reports that analyze/interpret audit results
- Ability to learn fast, adopt fast based on STRONG self-motivation
- At least one certification of ITIL v4 or COBIT 5
- Ability to identify potential software and hardware vulnerabilities. Track change mgmt.
- Great organizational, time management, and problem-solving skills.
REQUIREMENTS:
- 5+ years of experience related security audit
- Familiarity with security guidelines such as IBM GSD331 or ITCS104
- CISA Certification
- Coding Experience in coding languages like shell scripting, vbs, powershell etc. to automate and increase productivity during audit.
- Experience leading enterprise organizations through a people, process, and technology transformation of building and operating legacy and public cloud.
- Excellent communication and collaboration skills.
- Exceptional analytical and technical aptitude.
- Ability to speak and write in English fluently.
Treasury Officer
JOB DESCRIPTION:
- Maintain and update contacts of suppliers
- Prepare and communicate all checks voucher preparation
- Assists in proper documentation of all payroll-related process
- Assists Jr. Treasury in acquiring relevant information to check the validity of the payroll register.
- Monitor accounts of W-Tech, 6th & 8th Floor
- Check Monitoring
- Maintain Check Online Library (Scanned Checks and Receipts)
- Documentation
- Maintain and update bank details of employees (For payroll purposes)
- Communicate with suppliers
REQUIREMENTS:
- Age : 20 – 25 years old
- Graduate of Business Administration or any related course
- Female
- Have a background in general accounting
- Knowledge of cash management principles, banking systems and processes
- Basic mandarin knowledge (Written and verbal)
- Intermediate Microsoft office skills
Treasury Assistant
JOB DESCRIPTION:
- Maintain and update contacts of suppliers
- Prepare and communicate all checks voucher preparation.
- Assists in proper documentation of all payroll-related process
- Assists Jr. Treasury in acquiring relevant information to check the validity of the payroll register.
- Monitor accounts of W-Tech, 6th & 8th Floor
- Check Monitoring
- Maintain Check Online Library (Scanned Checks and Receipts)
- Documentation
- Maintain and update bank details of employees (For payroll purposes)
- Communicate with suppliers
REQUIREMENTS:
- 20-25 yrs. Old
- Graduate of Business Administration or any related course
- Female
- Have a background in general accounting.
- Knowledge of cash management principles
- Knowledge of banking systems and processes
- Strong attention to detail, excellent organizational skills, and the ability to effectively communicate.
- Good communication and interpersonal skills
- Intermediate Microsoft Office Skills
- Excellent interpersonal and relationship management skills within a multicultural business environment
- Willing to work extended hours
- Satisfactory level of work.
Deputy Finance Officer for Internals
JOB DESCRIPTION:
- Operations
- Manage the Cage and Offshore Accounting Departments
- Oversee the Company transactions processing systems
- Implement operational best practice
- Ensure adequate controls are installed.
- Risk Management
- Monitors financial performance by measuring and analyzing results, initiating corrective actions; minimizing the impacts.
- Construct and monitor reliable control systems.
- Ensure that record keeping meets requirements of the management.
- Report risk issues to the CFO
- Accounting & Financials
- Reports financial status by developing forecast; reporting results; analyzing variances; developing improvements.
- Oversee issuance of Financial Information
- Reports financials to the CFO
- Oversees the Consolidation of the Financial Statements across all companies under the Holding company
- Planning
- Assist in formulating company future directions and supporting tactical initiatives.
- Monitor and direct the implementation of strategic business plans
- Management
- Train finance unit on raising awareness and knowledge of financial management
- Motivate and give clear direction and execution of task to the subordinates
- Account Management
- Oversee billings issuance
- Oversee issuance of clients contracts
- Manage clients billing concerns and discrepancies
- Manage collations of receivables
- Analytics
- Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
- Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
- Design and build technical processes to address business issues.
- Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
- Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams.
- Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.
- Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
- Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs.
- Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders.
REQUIREMENTS:
- Degree in Management, Economics, Industrial Engineering is preferred
- Minimum of 5 years’ experience handling a team dedicated to Business Analytics with Experience of handling an Accounting Department
- Knowledge on Advanced Accounting Best Practices
- Knowledge on Advanced Project Management Best Practices
- Recent ERP Experience Required – Use of Netsuite is a huge plus
- Perfect proficiency in the English Language (Written and verbal)
- Perfect proficiency in the Mandarin Language (Written and verbal)
- Strong Management Skills Diverse multifaceted industries’ handling
- Excellent interpersonal and relationship management skills within a multicultural business environment
- Willing to work extended hours
- Can work with minimal supervision
Problem Manager
JOB DESCRIPTION:
- To take ownership and responsibility for the Problem Management process and policies, ensuring continual service improvement that can be tracked and reported to show the benefits derived from Problem Management capabilities
- Work with Incident Management, Event Management, Change and Release
- Management, IT Department and Developer and other concerned department as required in the execution of problem management
- Manage and take ownership of problems to ensure these are logged, categorized, analyzed and resolved as required and to the agreed process
- Act as an escalation point for problems requiring management assistance to progress
- Act as “chair” where required for Problem Management forums and meetings
- Leads the development, implementation and evolution of the ITSM Problem
- Management process portfolio by defining goals, deliverables and KPIs to ensure the implementation of efficient and sustainable processes
- Utilizes various root cause methodologies to drive root cause analysis of business impacting incidents, including identification of corrective and preventative actions
- Ensures known errors databases are effectively maintained and utilized.
- Create and report the daily, weekly and monthly problem and improvement and KPI rate using dash boarding
SUPERVISION RECEIVED AND EXERCISED:
The Problem Manager shall report to the Service Delivery Head
JUSTIFICATION:
- Will monitor all tasks status of Problem Coordinators
-
- Acceptance and investigation of Problem Tickets
- Identify root cause, work-around and permanent resolution with resolving teams
- Monitoring of permanent resolution (implementation and validation)
- Will initiate/align with Incident Manager to review ALL event tickets and trending and decide if needs Problem Ticket.
- Will align with Incident Manager to review all Incident tickets and its recurring tickets and decide if needs Problem Ticket
- Scrubbing of all Problem tickets
- Review of all incident reports
- Finalize copy of IR and make sure are signed by the involved resolving teams and Stakeholders
- Endorse IRs to BOH for review and approval until closure
- Weekly reporting to SDM and Product
- Recommendation for improvement based on the result of root cause analysis and identified resolution.
REQUIREMENTS:
- Fluent in Mandarin & English (Written & Verbal)
- Must have experience in online gaming (Supervisor level or above at least 2 – 3 years)
- Must have experience in IT role
- Problem solving skill management process and policies
CS Manager
JOB DESCRIPTION:
- Closely follow voice of customers and improve the service to make customers happy.
- Monitor and audit the service quality, and have improvement plans to meet KPI targets.
- Take ownership of customer issues, and timely report incidents or trouble to related dept.
- Handle serious complaints and make case studies S. Recruit, train/test, briefing, mentor CS so as to have them meet the best service quality.
- Make CS reports and incident report.
- Develop service procedure, policies and standards, and also optimize the knowledge management.
- Contribute the ideas of product/service/system improvement.
- Make KPI plans and score CS performance
REQUIREMENTS:
- Bachelor/College Degree relevant field.
- 2 or more years of proven CS managerial position.
- Customer- Centric Attitude.
- Good in communication skills (oral & written) — English & Mandarin.
- Good motivator and ability to supervise and lead the team.
- Creative thinking, able to come-up with new ideas to improve customer service standards.
- Ability to work well under pressure.
- Confidence, patience, politeness, tact and diplomacy when dealing with difficult situations.
- Listening skills to understand exactly what customers require.
- Problem solving skills
- Knowledgeable using CRM platform or related tools.
Account Manager
JOB DESCRIPTION:
- Monitor and understand the graph from sales and customer service
- Perform client visits to get feedback, manage client expectations and collect data
- Come up with improvement plan and promotions to maintain existing clients and increase the number of clients
- Hear client complaints in terms of technical issues, marketing promotions, customer service quality
- Ensure the timely perform proper action when it comes to escalated issues that arise regarding the delivery of services to the clients
- Builds customer base by meeting with existing clients and educating them on the benefits of our services/products including new promotions and features
- Create weekly reports and meeting minutes
- Collaborate with CEO Office, Sales and Marketing to improve service and increase clients
- Conduct weekly check-ins internally (account team) and externally (with client) to manage all ongoing tasks, issues and points of communication at a client’s account
- Understand the client’s business, in order to: o Understand implications of decisions made on the day-to-day business
- Identify any potential pitfalls or issues that will impact the client in the short-term or long-term, even if the client has not explicitly called it out as an issue
- Maintaining and expanding relationships with existing clients
REQUIREMENTS:
- Customer- Centric Attitude
- Good in communication skills (oral & written) — English & Mandarin
- Good motivator and ability to supervise and lead the team
- Creative thinking, able to come-up with new ideas to improve customer service standards
- Ability to work well under pressure
- Confidence, patience, politeness, tact and diplomacy when dealing with difficult situations
- Listening skills to understand exactly what customers require
- Problem solving skills
- Knowledgeable using CRM platform or related tools
- Degree in Business, Sales, Marketing, Advertising or other related course
- Previous experience in client management
- Strong presentation and negotiation skills
- Exceptional organization and time management
- Exceptional people skills, for working with a range of colleagues and clients
- Ability to lead, motivate and persuade people
- Willingness to work for long hours, often under pressure
- Good market knowledge
- Excellent customer service skills
- Excellent knowledge in MS Office
Driver
JOB DESCRIPTION:
- 6 Days a week / on shifting schedule.
REQUIREMENTS:
- 123 driving license (professional driver).
Testing Engineer
JOB DESCRIPTION:
- The corporate subject matter expert on functional, system integration, system, automation.
- Develops an understanding of the products and incorporates this into the test requirements, design, cases, and scripts.
- Participates in requirements review and constantly communicates with the Product and Development team for alignment.
- Communicates with the team and with Product and Dev teams to ensure that testing designs (scripts, data, expected results, etc.) are clearly understood and all testing requirements are met.
- Adapts to the client and partner requirements and translates them to test cases.
- Design appropriate test plans and test cases to verify capabilities and system quality attributes as needed.
- Creates & Reviews required test scripts based on requirements documentation and traceability matrix, archives scripts in central storage for future reference and re-use.
- Converts medium to complex requirements and design documents into a set of test cases and scripts, ensuring compliance with methodology.
- Creates & reviews test scripts for change requests and/or project changes based on functional specifications or technical design documentation.
- Performs end-to-end and complex functional testing of the business process.
- Tests and validates software/defect fixes and new functionality.
- Analyzes data, recommend improvements and compiles reports based on findings.
- Prepare and review test summary reports and makes sure it is complete.
- Analyzes data, recommend improvements and compiles reports based on findings.
- Prepare and analyzes performance test reports based on API response time and UI page speed.
- Perform defect analysis with a focus on improving up-front software quality.
REQUIREMENTS:
- At least 2 years of Software Testing experience.
- Strong knowledge and understanding of QA functional areas including Functional, API, Integration, GUI, and Cross Browser Testing.
- Experience in using and interacting with REST API, WebSocket, and other web-based technologies is a must.
- Experienced with GitLab workflow is a must.
- Knowledge in any programming language (Python, Javascript, Php) is a plus.
- Experience with webpage, API performance testing and analysis of the result is a plus.
Technical Architect Manager
JOB DESCRIPTION:
- Understand company needs to define system specifications
- Plan and design the structure of a technology solution
- Communicate system requirements to software development teams
- Evaluate and select appropriate software or hardware and suggest integration methods
- Oversee assigned programs (e.g. conduct code review) and provide guidance to team members
- Assist with solving technical problems when they arise
- Ensure the implementation of agreed architecture and infrastructure
- Address technical concerns, ideas and suggestions
- Monitor systems to ensure they meet both user needs and business goals
REQUIREMENTS:
- Proven experience as a Technical Architect or Project Manager
- Hands-on experience with software development and system administration
- Understanding of strategic IT solutions
- Experience in project management and service-oriented architecture (SOA)
- Knowledge of selected coding languages (e.g. JavaScript, Java)
- Familiarity with various operating systems (e.g. Windows, UNIX) and databases (e.g. MySQL)
- Experience in cloud technologies (e.g. VMware)
System Engineer ( Platform System Operation)
JOB DESCRIPTION:
- Automation system routine job.
- Monitoring system service status and capacity.
- Ensure `Live-Game system service` capacity and utilization within the standard.
- Execution and deployment of `Change Request`.
- Formulate action plans and solutions for troubleshooting incidents and problems.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Be able to process incidents and problems within OLA/SLA.
- Formulate action plans and solutions to enhance system availability and capacity.
- Formulate action plans and solutions to enhance workflow performance.
REQUIREMENTS:
- Have 5 years actual operational and maintenance experience with 2 of operating systems as follows:
-
- CentOS
- Windows Servers
- Have 5 years actual operational and maintenance experience with 1 of databases as follows :
-
- MySQL
- PostgreSQL
- Oracle
- Have 5 years of actual experience on backup and restore operating systems and databases.
- Have 5 years of actual experience as a system architect and integrations with 2 actual cases.
- Have 3 years actual operational experience with RDS on cloud service :
-
- Aliyun
- AWS
- GCP
- Have 3 years of experience in analyzing data flow.
- Have strong knowledge of TCP/IP.
- Have strong knowledge of Computer-science-introduction.
- Know how to develop with `bash shell script`.
- Know how to use `regular expression` with actual operational experience.
- Know how to use `Jenkins` with actual operational experience.
- Know how to use `GIT`.
- Have 5 years of experience in PHP installation and configuration.
- Have 5 years of experience in NGINX installation and configuration.
- Have 5 years of experience in Java installation and configuration.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
System Engineer (Game System Operation)
JOB DESCRIPTION:
- Automation system routine job.
- Monitoring system service status and capacity.
- Ensure `Live-Game system service` capacity and utilization within the standard.
- Execution and deployment of `Change Request`.
- Formulate action plans and solutions for troubleshooting incidents and problems.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Be able to process incidents and problems within OLA/SLA.
- Formulate action plans and solutions to enhance system availability and capacity.
- Formulate action plans and solutions to enhance workflow performance.
REQUIREMENTS:
- Have 5 years actual operational and maintenance experience with 2 of operating systems as follows:
-
- CentOS
- Windows Servers
- Have 5 years actual operational and maintenance experience with 1 of databases as follows :
-
- MySQL
- PostgreSQL
- Oracle
- Have 5 years of actual experience on backup and restore operating systems and databases.
- Have 5 years of actual experience as a system architect and integrations with 2 actual cases.
- Have 3 years actual operational experience with RDS on cloud service :
-
- Aliyun
- AWS
- GCP
- Have 3 years of experience in analyzing data flow.
- Have strong knowledge of TCP/IP.
- Have strong knowledge of Computer-science-introduction.
- Know how to develop with `bash shell script`.
- Know how to use `regular expression` with actual operational experience.
- Know how to use `Jenkins` with actual operational experience.
- Know how to use `GIT`.
- Have 5 years of experience in PHP installation and configuration.
- Have 5 years of experience in NGINX installation and configuration.
- Have 5 years of experience in Java installation and configuration.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Studio Technical Engineer
JOB DESCRIPTION:
DUTIES AND RESPONSIBILITIES:
- Responsible in managing and maintaining Encoders, Dealers PC, Dealers Monitors, Chat Monitors and Tablet
- Responsible in the management of all gaming equipment (scanners, roulette wheels, sicbo shakers, etc)
- Attend to all technical issues and provide resolutions according to SLA/OLA
- Documentation of Technical and monitoring reports
- Execute changes request efficiently and on schedule related to game studio devices
- Perform tasks and projects assigned by the team leader
DELIVERABLE/GOAL:
- Ensures 100% uptime of IT equipment (Dealer PC, Encoders, Monitors)
- Ensure Gaming equipment 100% reliability ( Roulette Wheel, Sicbo, Card Scanners)
- Create and update procedures and documentations that can be understand and used by other member of the team
FUNCTIONAL RESPONSIBILITY AND ACCOUNTABILITY
- Maintain pro-activeness in enhancing and improving gaming studio
- Makes recommendations on changes in hardware and network configuration to improve delivery and availability of service. Sharp troubleshooting skills
- Troubleshoot hardware and software tickets assigned
- Performs regular maintenance and upgrade of software and hardware to ensure its optimal performance Creates and maintains existing documentation as it relates to gaming (Dealer app,
- Encoder, scanner etc)
- Reviews work for compliance within the established guideline of national and international standards organization
- Serves as essential personnel and provides assistance in the event of an emergency
- Performs other duties as assigned
- Stays informed of new developments and technologies
CORE COMPETENCIES
- Problem Solving – Analytical thinking
- Communication – Oral Communication, report writing, and Presentation skill.
- Leadership – Ability to guide others without force into a direction or decision
- Work ethic/Professionalism – Performs duty with positive moral values
REQUIREMENTS:
- Work Experience – At least 3 years relevant work experience in same field.
- Knowledge, Abilities, Skills – IT Support, Online casino, Network and Server Skills
- Physical Demand – minimal physical activities
- Performance Expectations – satisfactory level of work
Studio Network and System Lead
JOB DESCRIPTION:
FUNCTIONAL RESPONSIBILITY AND ACCOUNTABILITY
- On-call availability during outside working hours during emergency
- Maintain pro-activeness in enhancing and improving system application
- Advance knowledge in Network Monitoring Tools
- Makes recommendations on changes in hardware and network configuration to improve delivery and availability of service.
- Creates and maintains existing documentation as it relates to system configuration, troubleshooting and processes
- Implements the development and installation of new hardware and software
- Reviews work for compliance within the established guideline of national and international standards organization
- Serves as essential personnel and provides assistance in the event of an emergency
- Performs other duties as assigned
- Stays informed of new developments and technologies
REQUIREMENTS:
- At least 5 years relevant work experience
- Advance Server and Network Administration skills
- Analytical thinking
- Oral Communication, report writing, and Presentation skill.
- Ability to guide others without force into a direction or decision
- Performs duty with positive moral values
Store Assistant (Local Chinese)
JOB DESCRIPTION:
- Create, define, develop and maintain the Configuration Management System of Wtech Solution
- Responsible for managing the day-to-day operational activities of the process and ensuring the CMDB effectively supports the needs of the ITSM process.
- Facilitates configuration management audits
- Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed
- Works on developmental and operational teams to create and maintain configuration baselines supporting developmental and operational systems.
- Uses or recommends automated CM tools to implement CM policies and procedures
- Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system
- Prepare the weekly/Monthly/Annual configuration report
REQUIREMENTS:
- 1-2 years of experience in a retail setting
- College degree holder of any business management profession
- Should be of a smart appearance and articulate.
- Having a friendly and engaging personality.
- Knowledge of inventory system & techniques
Service Delivery Coordinator
JOB DESCRIPTION:
- Create, define, develop and maintain the Configuration Management System of Wtech Solution
- Responsible for managing the day-to-day operational activities of the process and ensuring the CMDB effectively supports the needs of the ITSM process.
- Facilitates configuration management audits
- Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed
- Works on developmental and operational teams to create and maintain configuration baselines supporting developmental and operational systems.
- Uses or recommends automated CM tools to implement CM policies and procedures
- Develops or modifies CM plans, policies, and procedures tailored to the complexity and scope of the developmental or operational system
- Prepare the weekly/Monthly/Annual configuration report
REQUIREMENTS:
- 8+ years of expertise and leadership in Availability, Capacity and Configuration Management,
- Experience on Configuration Management Database (CMDB)
- Experience on ServiceNow or other ITSM tools
- High level understanding of multiple IT platforms (i.e. Cloud, Network and System Appliance, Monitoring tools, CloudFlare, Security, Database and Programming skills)
- Experience on Data center capacity management
- Excellent analytical, conceptual thinking, planning and execution skills
- Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies
- Bachelor’s degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems and/or equivalent work experience.
Senior Testing Engineer
JOB DESCRIPTION:
- Execute and evaluate manual or automated test cases and report test results.
- Review functional and design specifications to ensure full understanding of individual deliverables
- Work with the Team Lead QA and System Analyst for any functional and requirement concerns.
- Liaise with the development team for any bug or fixes required.
- Identify test requirements from specifications, map test case requirements, and design test coverage plan.
- Develop, document, and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts, and automated scripts.
- Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
- Ensure that validated deliverables meet functional and design specifications and requirements.
- Isolate, replicate, and report defects and verify defect fixes.
- Measures and evaluates the performance of the software.
- Document and provide test report from kick-off to sign-off.
REQUIREMENTS:
- Should have a minimum of 6 years of work experience in a related field.
- Knows how to write concrete test plans and test cases for new projects.
- Knows STLC (Software Testing life cycle) process.
- Have adequate knowledge of Leisure and Casino card and table games.
- Broad knowledge of testing tools, methodologies, and automated testing processes.
- Broad knowledge of functional and structural testing design techniques.
- Knowledge of different Operating Systems (Windows, MacOS, Linux).
- Knowledge of any programming language is a plus.
- Knowledgeable in Automation Testing (Robot Framework, Selenium, Sikuli using PyCharm or Eclipse).
- Knowledge in Mobile Testing for iOS and Android
- Willingness to work overtime occasionally outside of normal business hours.
- Strong analytical skills are required.
- Proven ability to work independently, and as a team member.
- Is a good communicator and explains situations clearly.
Senior QA Engineer Lead
JOB DESCRIPTION:
- Responsible for working with team members and system analysts in ensuring timely deliverables
- Responsible for ensuring that baseline performance is captured prior to a test execution stage
- Ensure that all performance test cases contain complete details such as description, steps, expected results, etc. and are well-maintained in test management tool prior to performance test execution
- Engage with colleagues to collaboratively solve problems during the building and execution of test scripts.
- Supports learning and development of the quality team members and ensures that blockers are escalated and resolved in a timely manner
- Drive the defect triage and maintain performance tests
- Oversee the performance of the team with regular mentoring and support to further develop their ability to manage their respective domains.
- Responsible for taking disciplinary action to correct team behavior if needed
- Develop and socialize performance test standards, strategy, processes, and controls
- Provide testing status through reports to the team and management
REQUIREMENTS:
- Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
- At least 8 Year (s) of working experience in the related field is required for this position
- Preferably at least 3 Years Experienced Employee specialized in IT/Computer – Software Quality Assurance or equivalent
- Experience in the online gaming environment is a plus
- Very strong verbal and written communication skills
- Fully fluent in English and able to understand and be easily understood in spoken and written English
- High energy, strong work ethics and a team leader
Senior PHP Developer (Fullstack)
JOB DESCRIPTION:
- Proven software development experience in PHP for 5 years up.
- Solid experience of 3 years up in Laravel and Lumen with standard coding (artisan experience).
- Comfortable with WORDPRESS API creation but not limited.
- Experience in Payment Integration like stripe, gcash, dragon pay, etc.
- Experience 1 – 2 years on Linux environment (Setup server, installation of apache, MySQL, git, vhost, etc).
- Excellent understanding of creating API / Web Services with the above security standards.
- Experience with SOLID principles of programming.
- Must have project experience of 1 year in VueJS.
- Experience in web technologies including HTML, Bootstrap (CSS), JavaScript, AJAX, JQuery, lodash, POSTMAN.
- Experience on the implementation of Unit Testing.
- Must have self-initiative to do rigid testing.
- Excellent understanding of version control tools like GIT.
- Passion for best design and coding practices and a desire to develop new bold ideas.
- Good knowledge of relational databases like MySQL.
- Experience in database optimization and partition.
- Comfortable in creating systems documentation
- Comfortable with both object-oriented and procedural programming methodologies.
- Must have a passion for coding and programming. NOT a Bundy clock person
- Excellent understanding of the implementation of File Caching, CSS & HTML compressions.
- Must have successful portfolios to demo and demonstrate technologies used.
- Above average problem-solving skills.
- Must have knowledge and initiative on how to debug bugs of others’ works.
- Must know how to investigate issues/bugs of others’ works
REQUIREMENTS:
- Modifying existing code with new features available in current and future deployments of PHP/MySQL
- Efficiently handles tasks in a reasonable amount of time
- Creative mind to develop innovative and unique solutions to complex problems on high traffic websites
- Write clean well-designed code
- Produce detailed specifications
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle.
- Develop and deploy new features to facilitate related procedures and tools if necessary
Senior Network Engineer
JOB DESCRIPTION:
- Design and deploy functional networks (LAN, WLAN, WAN)
- Configure and install routers and other network devices
- Monitor network performance and integrity
- Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure ξ Automate tasks and monitor their effectiveness
- Mentor team members on technical issues
- Create, oversee and test security measures (e.g. access authentication and disaster recovery) ξ Communicate with users when needed
- Maintain complete technical documentation
- Suggest improvements to network performance, capacity, and scalability
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP
- Configuring firewalls, routing, and switching to maximize network efficiency and security
- Maximizing network performance through ongoing monitoring and troubleshooting
- Investigating faults in the network
- Updating network equipment to the latest firmware releases
- Reporting network status to key stakeholders
REQUIREMENTS:
- Graduate Bachelor of Science in Accountancy, Bachelor of Science in Commerce major in Management Accounting
Senior Back Office IT Manager
JOB DESCRIPTION:
- Lead the team in providing IT office support services across the entire organization.
- Provide strategic plans and manage and deliver IT projects and process improvements required to enhance IT office support services
- Manage the performance of the vendor and ensure agreed service levels are adhered to base on agreed contracts.
- Manage the inventory of the entire assets under the IT office
- Manage the performance and growth of the team and ensure the adequate workforce is in place and agreed SLA/OLA are achieved.
- Ensure the compliance of the IT office environment to the Corporate Information Security Policy.
- Evaluate technology risks in order to develop a network disaster recovery plan and backup procedures / Monitoring / Control of budget/expenses
REQUIREMENTS:
- More than 6 years professional experience in IT infrastructure and services *Hands-on experience managing all of the following: Active Directory (on premise), G Suite / Google Apps, Office 365, and other similar enterprise tools
- Strong experience supporting Windows servers/workstations and macOS in the workplace *Having experience on ISMS / ISO-27001 implementation
- Familiarity with physical and digital security best practices
- Project Management experience
- Knowledge of core network technologies and concepts (Routers/Switches, Firewalls, DHCP, DNS, etc.)
- Strong critical thinking and decision-making skills
- Ability to effectively influence, negotiate, and communicate with internal and external business partners, contractors, and vendors to get things done
QA Team Leader
JOB DESCRIPTION:
- Responsible for working with team members and system analysts in ensuring timely deliverables
- Responsible in ensuring that baseline performance is captured prior to a test execution stage
- Ensure that all performance test cases contains complete details such as description, steps, expected results, etc. and are well-maintained in test management tool prior to performance test execution
- Engage with colleagues to collaboratively solve problems during the building and execution of test script.
- Supports learning and development of the quality team members and ensures that blockers are escalated and resolved in a timely manner
- Drive the defect triage and maintain performance tests
- Oversee the performance of team with regular mentoring and support to further develop their ability to manage their respective domains.
- Responsible in taking disciplinary action to correct team behavior if needed
- Develop and socialize performance test standard, strategy, processes and controls • Provide testing status through reports to the team and management
REQUIREMENTS:
- Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
- At least 8 Year (s) of working experience in the related field is required for this position
- Preferably at least 3 Years Experienced Employee specialized in IT/Computer – Software Quality Assurance or equivalent
- Experience in online gaming environment is a plus
- Very strong verbal and written communication skills
- Fully fluent in English and able to understand and be easily understood in spoken and written English
- High energy, strong work ethics and a team leader
Product Manager
JOB DESCRIPTION:
- Plan, organize, and execute enhancements to the existing game product as well as develop new game products
- Active involvement in the full product development lifecycle from conceptual phase thru product launch, including gathering product requirements, defining the product vision, creating preliminary design concepts, and working with Engineering to implement and iterate
- Overall product owner of the product and any related new products
- Work with customers and internal stakeholders to define requirements and specifications
- Conduct market, industry, and competitive analysis to drive product and business decisions
- Create business cases, road maps, and resource plans as necessary
REQUIREMENTS:
- Work Experience – over 5 years
- Knowledge- online casino business Industry
- Abilities-product design experience/Project experience/Critical thinking/Management skill
- Skills- product experience/Project experience & skills/Critical thinking/Management skill
- Work Environment- office/WFH
- Physical Demand-laptop/desktop/working phone/testing device
- Performance Expectations- handle product and make good performance &output
Product & Project Manager
JOB DESCRIPTION:
- Delivering key upgrades to an established bespoke product used by all our customers. This includes product enhancements, new features, bespoke software development, and technical upgrades.
- New Products – Managing the overall delivery process from concept, right through to launch with key stakeholders.
- Data Migrations – Managing complex data migrations that includes player data, game data, payment data, financial and transactional history from external platforms and 3rd Party systems.
- Technical Integrations – Managing internal and external integration projects, ranging from internal back-office systems and product integrations, 3rd party wallet integrations, and 3rd party platform/software integrations.
- Compliance – Delivering key projects to meet the changes in compliance/certification guidelines across multiple jurisdictions and territories.
- Onboarding projects of new brands to the live casino network and all internal/external integrations required as a result.
- The gaming industry is a fast-moving and competitive environment, where our customers apply great pressure to differentiate themselves from the competition and to be first to market for any new content, features, and technical upgrades. A key role of the Project manager is to ensure they can not only thrive in this type of environment but can also effectively manage our clients’ expectations.
- You will have excellent interpersonal skills and the ability to work with a wide range of people, 3rd parties, clients, and senior management, working closely with all aspects of the business (product development, account management, development teams, and operations), on a number of projects throughout each release cycle.
REQUIREMENTS:
- Technical IT Background (Academic or recent experience)
- Recent hands-on Project Management / Delivery experience in a software development environment.
- Agile methodology experience.
- Excellent client-facing and internal communication skills.
- Good presentation skills.
- Excellent organizational skills including attention to detail and multi-tasking skills.
- Knowledge of the best practices for project management.
- High standards of both written and oral communication.
- Appreciation of both waterfall and Agile delivery methodologies, and the ability to apply them appropriately.
- IT orientated skill set.
Platform System Operation Team Lead
JOB DESCRIPTION:
- Formulate action plan and solutions for ‘Platform System maintenance.
- Formulate action plan and solutions for ‘Platform System server maintenance.
- Formulate action plan and solutions for ‘Platform System system function development.
- Formulate action plan and solutions for ‘Platform System troubleshooting on incidents and problems.
- Ensure team members performance and outcome meet a defined schedule and quality.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Control developing progress to meet OLA/SLA or goal of the project.
- Version control via `GIT`.
- Contribute completed technical documents.
- Enhance team’s performance and technological level.
- Ensure the team can process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 7 years of actual experience in online game development.
- Have 7 years of actual developing experience with Java Spring framework.
- Have 7 years of actual developing experience with Restful API development.
- Have 5 years of actual developing experience in API functions development.
- Have 5 years of actual developing experience with MySQL.
- Have 7 years of actual operational experience with system service maintenance.
- Have 5 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Platform System Operation Shift Lead
JOB DESCRIPTION:
- Developing functions as requirements and timeline for `Live-Game`.
- Maintain applications of `Live-Game` within OLA/SLA.
- Formulate action plan and solutions for ‘Platform System maintenance.
- Formulate action plan and solutions for ‘Platform System function development.
- Formulate action plan and solutions for ‘Platform System troubleshooting on incidents and problems.
- Version control via `GIT`.
- Contribute completed technical documents.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Enhance team’s performance and technological level.
- Be able to process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 7 years of actual developing experience with Java Spring framework.
- Have 7 years of actual developing experience with Restful API development.
- Have 5 years of actual developing experience in API functions development.
- Have 5 years of actual developing experience with MySQL.
- Have 5 years of actual operational experience with system service maintenance.
- Have 3 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Platform Development Data Warehouse Developer (PHP)
JOB DESCRIPTION:
- Developing functions as requirements and timeline for ‘iChips.
- Maintain applications of ‘iChips’ within OLA/SLA.
- Use ‘GIT to do version control.
- Formulate action plan and solutions for ‘iChips’ maintenance.
- Formulate action plan and solutions for ‘iChips’ server maintenance.
- Formulate action plan and solutions for ‘iChips’ system function development.
- Formulate action plan and solutions for ‘iChips’ troubleshooting on incidents and problems.
- Contribute completed technical documents.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Enhance team’s performance and technological level.
- Be able to process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 2 years actual developing experience with PHP Lumen.
- Have 2 years actual developing experience API functions development.
- Have 2 years actual developing experience with MySQL.
- Have 1-year actual operational experience with system service maintenance.
- Have 1-year experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Platform Development Assistant Lead
JOB DESCRIPTION:
- Developing functions as requirements and timeline for ‘iChips’.
- Maintain applications of ‘iChips’ within OLA/SLA.
- Formulate action plan and solutions for ‘iChips’ maintenance.
- Formulate action plan and solutions for ‘iChips’ server maintenance.
- Formulate action plan and solutions for ‘iChips’ system function development.
- Formulate action plan and solutions for ‘iChips’ troubleshooting on incidents and problems.
- Version control via ‘GIT’.
- Contribute completed technical documents.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Enhance team’s performance and technological level.
- Be able to process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 5 years of actual developing experience with PHP Lumen.
- Have 5 years of actual developing experience with MySQL.
- Have 5 years of actual developing experience in API functions development.
- Know how to use ‘GIT to do version control.
- Have 3 years of actual operational experience with system service maintenance.
- Have 3 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Platform Development API Developer (PHP)
JOB DESCRIPTION:
- Developing functions as requirements and timeline for ‘iChips’.
- Maintain applications of ‘iChips’ within OLA/SLA.
- Use ‘GIT to do version control.
- Formulate action plan and solutions for ‘iChips’ maintenance.
- Formulate action plan and solutions for ‘iChips’ server maintenance.
- Formulate action plan and solutions for ‘iChips’ system function development.
- Formulate action plan and solutions for ‘iChips’ troubleshooting on incidents and problems.
- Contribute completed technical documents.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Enhance team’s performance and technological level.
- Be able to process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 2 years of actual developing experience with PHP Lumen.
- Have 2 years of actual developing experience API functions development.
- Have 2 years of actual developing experience with MySQL.
- Have 1 year of actual operational experience with system service maintenance.
- Have 1 year of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Operating Support System Team Lead
JOB DESCRIPTION:
- Formulate action plan and solutions for Operation Support System Maintenance.
- Formulate action plan and solutions for Operation Support System server maintenance.
- Formulate action plan and solutions for Operation Support System function development.
- Formulate action plans and solutions for Operation Support System troubleshooting on incidents and problems.
- Ensure team members performance and outcome meet a defined schedule and quality.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Control developing progress to meet OLA/SLA or goal of the project.
- Contribute completed technical documents.
- Enhance team’s performance and technological level.
- Ensure the team can process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 5 years of actual experience in online game development.
- Have 7 years of actual developing experience with Java Spring framework.
- Have 7 years of actual developing experience with Java Restful API development.
- Have 5 years of actual developing experience in API functions development.
- Have 5 years of actual developing experience with MySQL.
- Have 7 years of actual operational experience with system service maintenance.
- Have 5 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Operating Support System Engineer
JOB DESCRIPTION:
- Formulate action plan and solutions for Operation Support System Maintenance.
- Formulate action plan and solutions for Operation Support System server maintenance.
- Formulate action plan and solutions for Operation Support System function development.
- Formulate action plans and solutions for Operation Support System troubleshooting on incidents and problems.
- Ensure team members’ performance and outcome meet a defined schedule and quality.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Control developing progress to meet OLA/SLA or goal of the project.
- Contribute completed technical documents.
- Enhance team’s performance and technological level.
- Ensure the team can process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management.
REQUIREMENTS:
- Have 5 years of actual experience in online game development.
- Have 7 years of actual developing experience with Java Spring framework.
- Have 7 years of actual developing experience with Java Restful API development.
- Have 5 years of actual developing experience in API functions development.
- Have 5 years of actual developing experience with MySQL.
- Have 7 years of actual operational experience with system service maintenance.
- Have 5 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
NOC Shift Lead
JOB DESCRIPTION:
- Infrastructure Monitoring:
- Provide 24-hour Operation Monitoring and alarm reporting by utilizing infrastructure monitoring technologies and surveillance software. (Server, Network, Application, API, Firewall, Security, Database, etc.)
- Fault Handling and escalation (identification and responding to faults on system and network, handling escalation through to resolution).
- Creation of daily availability and performance monitoring reports
- Application Monitoring:
- Responsible to monitor all video streams through mobile and desktop, dealer’s applications, players count, websites, and back-office and ensure the availability 24 hours.
- Responsible to monitor application events running on systems/servers
- Website monitoring and end-user experience
- Perform functionality testing on all products on both mobile and desktop; and proactively monitor changes
- Data Center Monitoring:
- Maintain proper housekeeping to Data Centers, Intermediate Racks, and storage rooms.
- Monitor and maintain environmental controls such as temperature and humidity inside Data Center Room.
- Monitor and troubleshoot resource threshold alerts.
- Monitor and track human activities and as well change inside the room or rack cabinet.
- Provide and track the security access for data center
- Service Operation:
- Escalate Incidents at risk of breaching Service Level Agreement/Operational Level Agreement to the Supervisor/Team Leader.
- Correlate event tickets for any business impacts that may lead to an incident.
- Practice daily ITIL methodology and related practices like Incident, Event, and Change Management.
- Ensure timely resolution to event tickets and regular follow-up to support team.
- Responsible for documenting and escalating events and incidents to proper management by creating tickets using ticketing system until reaching resolution.
- Participate in reviewing the details and information of tickets
- Work with internal and external technical and service teams to create and/or update knowledge base articles.
- Properly collect and store relevant data on performance metrics, service levels, server status and both planned and unplanned system outages.
- Active updating on worksheets and create and/or update knowledge base articles.
- Ensure the team can process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 3 years actual operational and maintenance experience with 2 of an operating system as follows:
-
- CentOS
- Windows Servers
- Have 3 years actual operational and maintenance experience with 1 of databases as follows :
-
- MySQL
- PostgreSQL
- Oracle
- Have 3 years of actual experience on backup and restore operating systems and databases.
- Have 3 years’ actual experience as a system architect and integrations with 2 actual cases.
- Have 1-year actual operational experience with RDS on cloud service:
-
- Aliyun
- AWS
- GCP
- Have 1-year of experience in analyzing data flow.
- Have strong knowledge of TCP/IP.
- Have strong knowledge of Computer-science-introduction.
- Know how to develop with `bash shell script`.
- Know how to use `regular expression` with actual operational experience.
- Know how to use `Jenkins` with actual operational experience.
- Know how to use `GIT`.
- Have 3 years of experience in PHP installation and configuration.
- Have 3 years of experience in NGINX installation and configuration.
- Have 3 years of experience in Java installation and configuration.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Network Engineer II
JOB DESCRIPTION:
- Lead the projects initiated by the Network Team efficiently
- Evaluates network activities with caution and enough prudence
- Design and deploy functional networks (LAN, WLAN, WAN)
- Configure and install routers and other network devices
- Monitor network performance and integrity
- Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
- Automate tasks and monitor their effectiveness
- Mentor team members on technical issues
- Create, oversee and test security measures (e.g. access authentication and disaster recovery)
- Communicate with users when needed
- Maintain complete technical documentation
- Suggest improvements to network performance, capacity, and scalability
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP
- Procuring network equipment and managing subcontractors involved with network installation
- Configuring firewalls, routing, and switching to maximize network efficiency and security
- Maximizing network performance through ongoing monitoring and troubleshooting
- Arranging scheduled upgrades
- Investigating faults in the network
- Updating network equipment to the latest firmware releases
- Reporting network status to key stakeholders
REQUIREMENTS:
- Not more than 35 years of age
- Bachelor’s / College Degree in Information Technology, Information System, or Computer Science
- 2 to 3 years of gaming experience is an advantage
- Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP
- Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP
- Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP
- Able to manage live streaming and Gaming PC issues. Also, able to manage people.
Mid System Analyst
JOB DESCRIPTION:
- Experience on software development theory (SDLC)
- Knowledgeable on debugging skills
- Should be able to work closely with the development team to suggest improvements within the overall vision for the project
- Coordinates with the QA Team for system functional testing and escalation of software bugs
- A solid understanding of issue management systems and version control
- Good knowledge and up-to-date with the developments in the development domain
- A good understanding of security, including the correct way of handling passwords, separating systems, securing data, etc.
- Good knowledge to Enterprise design patterns
- Ability to componentize software products (web/mobile – IOS/Android) and break it into functional parts
- Has the ability to recommend the correct technologies to use for a project
REQUIREMENTS:
- Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
- At least 1 Year (s) of working experience in the related field is required for this position
- Preferably 1-2 Years Experienced Employee specialized in IT/Computer – Software or equivalent
- Experience in online gaming environment is a plus
- Very strong verbal and written communication skills
- Fully fluent in English and able to understand and be easily understood in spoken and written English
- High energy, strong work ethics and a team player
Mid QA Engineer
JOB DESCRIPTION:
- Create initial and detailed test cases and reports.
- Escalate issues to internal teams such as Mid, Senior or QA Leads to come up with solutions.
- Participate in the execution of testing and investigating of bugs found.
- Knowledgeable in step by step process on creating bug tickets.
- Should know the priority and severity of the bugs.
- Always look for the system requirements to make sure that you are testing the right product.
- Perform thorough regression testing when bugs are resolved.
- Know how to manage and estimate time.
- Knowledgeable in prioritizing tasks and projects.
- Create and submit Project Reports through email.
- Have the initiative to learn and explore something new.
REQUIREMENTS:
- Have the ability to plan, organize, and structure work.
- Highly skilled in Excel, Word, and other word processing software programs.
- Hands on experience with in databases, web development and user support.
- Background in Web Application Development, Flash Development, and Mobile Application Development.
- Knowledge in different Operating Systems (Windows, MacOS, Linux).
- Showcase good analytical and evaluative skills in tasks.
- Showcase good written and oral communication skills.
- Ability to do multitasking.
- Ability to focus on deadlines and deliverables.
- Willingness to be trained.
- Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
- Willingness to work occasionally outside of normal business hours or in a shifting schedule.
- Have good interpersonal skills.
- 1- 4 years of work experience in Software Testing.
- Knowledge of any programming language is a plus.
- Knowledgeable in Automation Testing (Robot Framework, Selenium, Sikuli using PyCharm or Eclipse).
- Excellent English oral and written communication skills.
- Mandarin speaking (verbal and written) is a huge plus.
- Experience in online gaming is a huge plus.
Mid PHP Developer
JOB DESCRIPTION:
- Creation of Wordpress Plugins, Themes, and Layout (but not limited).
- Modifying existing code with new features available in current and future deployments of PHP/MySQL
- Write clean well-designed code
- Produce detailed specifications.
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle.
- Develop and deploy new features to facilitate related procedures and tools if necessary
REQUIREMENTS:
- Proven software development experience in PHP for 2 years up.
- Experience of 1 year up in Laravel and Lumen.
- Experience of 1 year up WORDPRESS API creation but not limited.
- Good understanding in creating API / Web Services with security standards.
- Good understanding of SOLID principles of programming.
- Experience on web technologies including HTML, Bootstrap (CSS), Javascript, AJAX, JQuery, lodash.
- Experience on implementation of Unit Testing.
- Must have self-initiative to do rigid testing.
- Good understanding of version control tools like GIT.
- Passion for best design and coding practices and a desire to develop new bold ideas.
- Good knowledge of relational databases like mysql.
- Comfortable in creating systems documentation
- Comfortable with both object oriented and procedural programming methodologies.
- Must have passion in coding and programming. NOT a bundy clock person
- Above average problem-solving skills
- Must have knowledge how to debug bugs of others’ works.
- Must know how to investigate issues/bugs of others’ works
IT Infrastructure & Operations Manager
JOB DESCRIPTION:
- Monitor IT Servers and Systems – One of the primary responsibilities of the IT operations manager is monitoring an organization’s servers, networks, and computer systems for irregularities and performance issues. The IT operations manager assesses system data and error logs, along with user reports, to determine areas for improvement or repair. In this aspect of the role, an IT operations manager may also determine when systems or servers are due for upgrades.
- Direct IT Technicians – Another important duty of the IT operations manager is directing the activities of IT technicians, both to directly support end users and to assist with IT department upgrades and directives. An IT operations manager assesses current department needs and help desk inquiries and assigns personnel to resolve each issue. In organizations that require 24-hour IT support, the operations manager may also develop and implement technician schedules.
- Develop Department Policies – Many IT operations managers develop IT policies and procedures to ensure that the department operates effectively and reliably. In some IT departments, this process can include developing service level agreements (SLAs) for the help desk. An IT operations manager may also develop guides for users and technicians, such as FAQ documents or employee handbooks for IT department personnel.
- Resolve Help Desk Escalations – IT operations managers may provide direct user support by handling help desk or service desk escalations. If IT technicians are unable to successfully resolve a user’s issue, the IT operations manager will assess the situation and devise a solution to the problem, which could include equipment replacement or repair if the problem is related to the end user’s hardware or software.
- Negotiate Vendor Contracts – Many IT operations managers also play a direct role in negotiating contracts with IT service providers. In this aspect of the role, the IT operations manager assesses department and business needs related to equipment and services and presents them to vendors. The IT operations manager compares pricing and vendor bids with their department’s budget, determines which vendors offer the most advantageous terms, and negotiates rates with those vendors.
- Oversee Upgrades and Installations – Finally, IT operations managers support IT department activities while upgrading systems and servers and migrating the organization’s data. They may introduce new methods to streamline the upgrade process, monitor the system to ensure that it remains stable and usable, and maintain data security through the migration process.
REQUIREMENTS:
- Technical skills – IT operations managers should have extensive training on computer software and hardware, including servers and systems, to successfully lead IT departments
- Team leadership – because they direct and lead teams of IT technicians, IT operations managers should be able to effectively manage IT personnel and set department priorities
- Process enhancement – in this role, IT managers develop and implement policies and procedures for the IT department, so some familiarity with assessing and improving processes is vital
- Communication skills – IT operations managers should also be strong written and verbal communicators, able to communicate with team members, management personnel, and end users throughout the organization
- Problem-solving skills – this role also requires excellent problem-solving skills, especially when it comes to directly addressing user issues with software, hardware, and servers
- Budget management – IT operations managers oversee department budgets and capital expenditures, so they need strong financial management and budgeting skills
Game System Team Lead
JOB DESCRIPTION:
- Formulate action plan and solutions for ‘Live-Game’ maintenance.
- Formulate action plan and solutions for ‘Live-Game’ server maintenance.
- Formulate action plan and solutions for ‘Live-Game’ system function development.
- Formulate action plan and solutions for ‘Live-Game’ troubleshooting on incidents and problems.
- Ensure team members performance and outcome meet a defined schedule and quality.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Control developing progress to meet OLA/SLA or goal of the project.
- Version control via `GIT`.
- Contribute completed technical documents.
- Enhance team’s performance and technological level.
- Ensure the team can process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 5 years of actual experience in online game development.
- Have 7 years of actual developing experience with Java Spring framework.
- Have 7 years of actual developing experience with Java Restful API development.
- Have 5 years of actual developing experience in API functions development.
- Have 5 years of actual developing experience with MySQL.
- Have 7 years of actual operational experience with system service maintenance.
- Have 5 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Game System Operation Shift Lead
JOB DESCRIPTION:
- Developing functions as requirements and timeline for `Live-Game`.
- Maintain applications of `Live-Game` within OLA/SLA.
- Formulate action plan and solutions for ‘Platform System maintenance.
- Formulate action plan and solutions for ‘Platform System function development.
- Formulate action plan and solutions for ‘Platform System troubleshooting on incidents and problems.
- Version control via `GIT`.
- Contribute completed technical documents.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Enhance team’s performance and technological level.
- Be able to process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 7 years of actual developing experience with Java Spring framework.
- Have 7 years of actual developing experience with Restful API development.
- Have 5 years of actual developing experience in API functions development.
- Have 5 years of actual developing experience with MySQL.
- Have 5 years of actual operational experience with system service maintenance.
- Have 3 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Game Development FE Assistant Lead
JOB DESCRIPTION:
- Developing functions as requirements and timeline for “Live-Game’.
- Maintain applications of ‘Live-Game’within OLA/SLA.
- Formulate action plan and solutions for ‘Live-Game’ maintenance.
- Formulate action plan and solutions for ‘Live-Game’ system function development.
- Formulate action plan and solutions for ‘Live-Game’ troubleshooting on incidents and problems.
- Version control and management via ‘GIT.
- Contribute completed technical documents.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Enhance team’s performance and technological level.
- Be able to process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 7 years actual developing experience in HTML5/JavaScript ES6/TypeScript.
- Familiar with ‘Object Oriented Programming’.
- Have 7 years actual developing experience in Webpack/Gulp/Rollup
- Familiar with ‘GIT.
- Have 5 years actual experience in online game development.
- Have 5 years actual experience on frontend development with game engine as follows
-
- Layabox
- Egret
- COOCs
- ActionScript 3.0
- know how to use ‘GIT’ to do version control and management.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Game Development Back End Developer (Java)
JOB DESCRIPTION:
- Developing functions as requirements and timeline for ‘Live-Game’.
- Maintain applications of ‘Live-Game’ within OLA/SLA.
- Formulate action plan and solutions for ‘Live-Game’ maintenance.
- Formulate action plan and solutions for ‘live-Game’ system function development.
- Formulate action plan and solutions for ‘Live-Game’ troubleshooting on incidents and problems.
- Version control via ‘GIT’.
- Contribute completed technical documents.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Enhance team’s performance and technological level.
- Be able to process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 5 years of actual developing experience with Java Spring framework.
- Have 5 years of actual developing experience with Restful API development.
- Have 5 years of actual developing experience in API functions development.
- Have 5 years of actual developing experience with MySQL.
- Have 3 years of actual operational experience with system service maintenance.
- Have 3 years of experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Database Management Team Leader
JOB DESCRIPTION:
- Formulate action plan and solutions for ‘databases’ maintenance.
- Formulate action plan and solutions for ‘databases’ server maintenance.
- Formulate action plan and solutions for ‘databases’ functions development.
- Formulate action plan and solutions for ‘databases’ troubleshooting on incidents and problems.
- Contribute completed technical documents.
- Ensure team members performance and outcome meet a defined schedule and quality.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Control developing progress to meet OLA/SLA or goal of the project.
- Enhance team’s performance and technological level.
- Ensure the team can process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 7 years actual developing experience with 1 of programming languages as follows :
-
- Java spring
- PHP lumen/Laravel
- Python
- Perl
- Have 5 years actual developing experience with 1 of databases as follows :
-
- MySQL
- PostgreSQL
- Oracle
- Have 3 years actual experience with Redis or MongoDB.
- Have 3 years actual experience with RDS on cloud service :
-
- Aliyun
- AWS
- GCP
- Have 7 years actual operational experience with database service maintenance.
- Have 7 years of actual development experience with Java Restful API development.
- Have 5 years experience in analyzing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Database Administrator
JOB DESCRIPTION:
- Formulate action plan and solutions for ‘databases’ maintenance.
- Formulate action plan and solutions for ‘databases’ server maintenance.
- Formulate action plan and solutions for ‘databases’ functions development.
- Formulate action plan and solutions for ‘databases’ troubleshooting on incidents and problems.
- Contribute completed technical documents.
- Ensure team members performance and outcome meet a defined schedule and quality.
- Ensure end-to-end service quality can meet the defined OLA/SLA.
- Analysis requirements and define developing items.
- Control developing progress to meet OLA/SLA or goal of the project.
- Enhance team’s performance and technological level.
- Ensure the team can process incidents and problems within OLA/SLA.
- Provide Support 24/7 through shifting schedule or on call as business need and determined by management
REQUIREMENTS:
- Have 7 years actual developing experience with 1 of programming languages as follows :
-
- Java spring
- PHP lumen/Laravel
- Python
- Perl
- Have 5 years actual developing experience with 1 of databases as follows :
-
- MySQL
- PostgreSQL
- Oracle
- Have 3 years actual experience with Redis or MongoDB.
- Have 3 years actual experience with RDS on cloud service :
-
- Aliyun
- AWS
- GCP
- Have 7 years actual operational experience with database service maintenance.
- Have 7 years of actual development experience with Java Restful API development.
- Have 5 years experience in analysing data flow.
- Have independent thinking.
- Have problem analysis and resolution capabilities for troubleshooting and debugging.
Data Architect
JOB DESCRIPTION:
- Design and implement effective database/data flow solutions and models to store and retrieve company data.
- Examine and identify database structural necessities by evaluating client operations, applications, and programming.
- Assess database implementation procedures to ensure they comply with internal and external regulations.
- Install and organize information systems to guarantee company functionality.
- Prepare accurate database design and architecture reports for management and executive teams.
- Oversee the migration of data from legacy systems to new solutions.
- Monitor the system performance by performing regular tests, troubleshooting and integrating new features.
- Offer support by responding to system problems in a timely manner.
REQUIREMENTS:
- A minimum of 5 years’ experience in a similar role.
- Bachelor’s degree in Computer Science, Computer Engineering or relevant field.
- Excellent organizational and analytical abilities.
- Good written and verbal communication skills.
- Office/WFH
- Laptop/desktop/working phone/testing device
- Handle product and make good performance &output
App/Fullstack Developer
JOB DESCRIPTION & REQUIREMENTS:
- Excellent problem solving, critical thinking, and communication skills
- Experience writing unit tests, test cases and testable code
- Ability to understand and debug large and complex code bases
- Proven work experience as a Back-end and Front-end developer
- Experience on:
- Front-end:
- Web fundamentals like HTML5, JavaScript, and CSS
- CSS preprocessors like Sass or LESS
- JavaScript frameworks like AngularJS, React, or Ember etc., or
- Libraries like jQuery or Backbone.js
- Front-end (CSS) frameworks like Foundation or Bootstrap
- AJAX
- Back-end:
- API design and development
- CRUD (Create, Read, Update, Delete)
- RESTful Services
- Web fundamentals like HTML5, JavaScript, and CSS
- Server-side languages like PHP v5 or higher, Python, Ruby, Java and JavaScript
- Database technologies like MySQL, Oracle, PostgreSQL, and MongoDB
- Web server technologies like Node.js, J2EE, Apache, Nginx, ISS, etc.
- Frameworks related to their server-side language of choice like: Express.js, Ruby on Rails, CakePHP, etc.
- Experience using code versioning tools, such as Git and SVN
- Willing to work on shifting (will be assigned either on day, mid or night shift)
- Strong debugging and optimization abilities
- Must be able to think critically and work in a face-paced environment
- Having L2 Support experience is a plus
- Game development is a plus
Admin Assistant for BSD
JOB DESCRIPTION:
- Create and maintain filing systems, both electronic and physical
- Write and edit documents from letters to reports
- Answer and direct phone calls
- Liaise with executive assistant to handle requests and queries from various managers
- Produce and distribute correspondence memos, letters, and forms
- Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Handle sensitive information in a confidential manner
- Greet and assist visitors to the office
- Photocopy and print out documents on behalf of other colleagues
- Develop and update administrative systems to make them more efficient
REQUIREMENTS:
- Candidate must hold a bachelor’s degree
- At least 6 months of experience as Admin Assistant
- Proficient skills in MS Office
- Attention to detail and problem solving
Purchasing Assistant I
JOB DESCRIPTION:
- Advises staff and/or faculty as to appropriate choices of standard items to be purchased for offices and studios.
- Follows up on order to ensure that materials are shipped and delivered on promised dates.
- Maintains record and follow up files or purchases, shipments and related matters.
- Maintains files of descriptions of available supplies.
- Conducting research on potential products, vendors, and services, and comparing price and quality to ensure the best deal.
- Monitoring inventory and writing orders to refill stock.
- Inspecting purchased products upon delivery and reporting any issues timely.
- Updating all records of purchased products.
REQUIREMENTS:
- Graduate of Business Administration or any related course.
- 1 – 2 years of experience as the purchaser.
- Knowledgeable in supply chain operation and different inventory processes.
- Experience using supply chain management. Use of Netsuite is a huge plus
- Strong attention to detail, excellent organizational skills, and the ability to effectively communicate.
- Intermediate Microsoft Office Skills
- Excellent interpersonal and relationship management skills within a multicultural business environment
Accounting Assistant – AP
JOB DESCRIPTION:
- Monitors the payables records, aging report and updates the payment monitoring report
- Verifies invoices and other required documents for payment processing
- Computes payments to be prepared including EWT and prepares withholding tax certificates
- Prepares payment vouchers and checks
- Ensure timely payment of payables to vendors, government agencies, and other stakeholders
- Ensure proper filing of accounting files/documents
- Other tasks that may be assigned
REQUIREMENTS:
- Bachelor’s degree or an associate degree in management, administration, inventory management, supply chain or any related field of study from an accredited institution.
- At least 2 years working experience in processing payables, preferably in retail or related industry
- With good moral character, physically and mentally fit to work and willing to work in the office
Shuffler
JOB DESCRIPTION:
SCOPE:
- Responsible for Sorting of Cards to ensure the completeness of the cards
- Responsible for Shuffling of the Cards to ensure Cards are properly mixed while following the standard operating procedure of Shuffle room
- Responsible to Delivery of Cards to the Studio to ensure enough Card Stock per studio to meet the demands
DELIVERABLE/GOAL:
- To ensure Completeness of the Cards by proper Sorting and checking
- To ensure Cards are mixed properly and in correct face to prevent Customer complain
- To Deliver the Cards on time to ensure Table availability
FUNCTIONAL RESPONSIBILITY AND ACCOUNTABILITIES:
- Handles the preparation of pre-shuffled cards
- Inspects the deck of cards for possible defects
- Responsible for the totality of deck of card to be distributed to the gaming tables
- Checks returned cards from the gaming table for sorting
- Shredding and Distraction of Cards with the Supervision of Supervisor
- Card Deliver and Return with Monitoring to ensure completeness of the Canisters
ADMINISTRATIVE RESPONSIBILITIES AND ACCOUNTABILITIES:
- Communicates and coordinates with colleagues regarding Shuffling/Sorting to ensure smoothness and efficiency of Shuffle room
- Cooperates and consults the Shuffle Room Supervisor on all her actions at all times
- Correct and Proper monitoring of Cards usage card type etc.
- Correct monitoring of Delivery and return
REQUIREMENTS:
- Age – 21-30 y/o
- Gender – Female
- Work Experience – No experience required
- Knowledge, Abilities, Skills –Shuffling
- Physical Demand – Minimal physical activities
Performance Expectations – Satisfactory level of work
Onboarding and Placement Coordinator
JOB DESCRIPTION:
- Provide a first-class genuine candidate experience that optimizes for long term relationships with candidates and new hires
- Ensures a consistent and exceptional onboarding experience/ successful transition for assigned new hires joining the organization
- Collect all necessary documents required to complete onboarding process, including credentials
- Verify applicable requirements and certifications including pre-employment eligibility requirements
- Act as a continued resource for all new hire employees
- Lead and conduct new hire orientation and complete all new-hire paperwork with
candidates - Interacts directly with new hires at multiple points throughout the onboarding process
- Serve as an employee advocate for new hires to receive the schedule he/she wants
- Oversees the applicant tracking process, including troubleshooting and resolving applicant inquiries
- Conduct and coordinate employee onboarding activities such as
– Processing employment applications
– Scheduling screening activities
– Communicate timing and expectations clearly with candidates - Assist in development and implementation of human resource policies
- Undertake tasks in performance management
- Maintain employee files and records in electronic and paper form
- Creative problem solving to find ways to meet the needs of our clients in need of a
provide - Track and meet set hiring goals
- Perform other duties and ad hoc projects as assigned; comply with all regulations
- Perform other functions as may be assigned from time to time
- Assists the managers and co-department staff in performing general HR functions
- Assist employees in the assigned branches/es for whatever concerns relative to work and other concerns
REQUIREMENTS:
- Age – from 21 years old and not more than 28 years of age
- Education – Bachelor’s/ College Degree in Human Resource Management, Psychology or equivalent.
- Work Experience – 1 year of experience in the field of Compensation and Benefits; Government agencies transactions
- Gender – Male or Female
- Knowledge – Labor Laws of the Philippines, exposure and actual experience in market data studies
- Skills – Strong customer service experience, strong SME in benefits and health care regulations and legal matters
- Work Environment – Ability to work in a process-driven environment
- Physical Demand – Minimal physical activities
- Performance Expectations – Satisfactory level of work
Motorized Delivery Rider
DUTIES AND RESPONSIBILITIES:
- Ensure that his motorcycle is always safe and in excellent running condition prior his duty.
- Follow traffic rules and regulations to avoid road irregularities that might cause delay in delivery to customers.
- Ensure that orders are delivered to the customer on time and in good condition.
- Load, unload, and distribute orders/packages to specified locations. Follow delivery sequence, time schedule and route.
- Collect payments from customers if needed.
- Remit all payment collections from customers to Cashier.
- Other tasks that may be assigned from time to time.
JOB QUALIFICATIONS:
- At least HS Graduate
- Preferably with 1-2 years’ experience as delivery man or logistics courier
- Must have a license (professional or non-professional) with 1, 2 restrictions.
- Must have own motorcycle and android phone.
- Knowledgeable in driving/ maintenance of automatic / manual motorcycle.
- Must be residing near or within Paranaque, Pasay, or Makati City.
- Ability to structure and manage intensive workloads. Must have excellent communication skills, both written and oral
- Be able to multitask and prioritize work schedules.
- Good health, hardworking, honest and can work with minimum supervision.
- Respectful and must strictly observe proper decorum.
- Able to work in fast faced environment.
Assistant Managing Editor
DUTIES AND RESPONSIBILITIES
- Write unique content
- Supervise a team of writers and coordinate with freelance contributors.
- Proofread and edit spelling, grammar and syntax.
- Ensure that content meets the company or client’s needs, and follows our in-house style guide.
- Organize, modify and update existing content.
- Verify content and information.
- Work with the graphic design team to ensure a user-friendly experience.
- Collaborate with co-workers and come up with fresh, creative content ideas, keeping our audience in mind.
- Manage a busy workload according to the deadline.
- Analyze data and analytics, and seek to increase reader engagement and retention.
- Knowledge of SEO and industry best practices.
- Represent the organization at launches, meetings, and press events.
JOB QUALIFICATIONS:
- Bachelor’s degree in journalism, English or related field.
- A minimum of three years’ experience as editor-in-chief for online or offline publications.
- Exceptional analytical and strategic thinking skills.
- Superb leadership, communication, and collaboration capabilities.
- Excellent time-management and organizational skills.
- Advanced ability to drive creativity and innovation.
- Excellent command of the English language.
- Writing, copy editing, and proofreading experience.
- Good communication and interpersonal skills.
- Highly organized and detail oriented.
- Proficient in desktop publishing software.
- Proficient in Microsoft Office and Social Media platforms.
- Able to speak and understand the Chinese language proficiently is a plus
Junior Paralegal Officer
DUTIES AND RESPONSIBILITIES:
- Perform legal and factual research
- Perform records research
- Identify relevant judicial decisions, statutes, legal articles, codes and other pertinent material
- Organize and analyze information
- Cross-check and validate information
- Prepare written reports and do a timely and accurate submission
- Draft legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda
- Help prepare legal arguments, applications, declarations and motions
- Prepare correspondence
- Check and edit legal forms and documents for accuracy
- Build and maintain databases and files
- Organize and track case files
- Review and monitor new and updated laws and regulations
- Maintain law library
- Coordinate with law office activities and retained counsels
- Locate and interview witness, if necessary
- Assist in trial preparation including witness lists, exhibits and trial binders
- Assist the lawyer in the courtroom and other hearings
- Draft proposed company policies based on company directives and prevailing rules and regulations
- Propose changes to existing company policies as needed
- Update existing company policies to conform with new laws, rules, and regulations
- Facilitate internal and external orientation activities organized by the Legal and Compliance Department
- Supervise the inspection and monitoring activities of the Legal and Compliance Department
- Facilitate fact-finding investigations in aid of handling employee cases and complaints
- Assist and guide other members of the Legal and Compliance Department in the performance of their duties
- Coordinate with relevant departments in the conduct of hearings and investigations related to employee cases and complaints
- Write recommendations on how to resolve employee cases and complaints
- Assist and guide other members of the Legal and Compliance Department in the performance of their duties
- Handle all aspects of assigned Government Regulatory Compliance including, AML, DOLE, SEC,
- PAGCOR, DENR-EMB, etc. applicable tax filings, data privacy and data security of the assigned Sites
- Compile Internal controls from a regulatory perspective
- Establish and/or monitor Suspicious monitoring process
- Supervise and monitor risk assessment and mitigation processes
- Draft company policies and procedures
- Ensure data security and privacy policy
- Ensure compliance audits and examinations, the dissemination and analysis of new or revised laws and regulations, research on compliance issues, training, and the company’s overall compliance policies and procedures.
- Monitor and analyze all compliance, fraud, and incident reports to ensure mitigation of risk
- Implement Company-wide Organizational Audits
- Prepare forms, letters, policies, and supporting materials related to regulatory filings, including coordination of signatures by board members and corporate officer
- Prepare forms, letters, and supporting materials connected to legal third parties
- Be the liaison between headquarters, regulator, and, the assigned sites
- Be the liaison between internal compliance and legal third parties
- Review and monitor internal policies and ensure that they are in line with all statutory or legal requirements
- Buildout and manage day to day reporting for the regulator
- Coordinate with internal and external persons in relation to government compliance
- Perform other related duties as may be assigned
QUALIFICATIONS:
- Graduate of Bachelor’s Degree in Law, Legal Management, Political Science, business
management and the likes - Thorough knowledge of legal principles and practices
- Thorough knowledge of legal research techniques
- Thorough knowledge of legal terminology
- Thorough knowledge of legal communication principles and practices
- In-depth knowledge of local legislation and Philippine laws
- Relevant computer software knowledge and skills
- Preferably 3 to 4 years work experience as paralegal officer or have worked in a legal or audit firm
Incident Management Manager
DUTIES & RESPONSIBILITIES:
- Takes the ownership of the Critical Incident and ensures the analysis of its business impact and the coordination / driving of the resolution by synchronizing efforts and bringing together the relevant resolution teams.
- Chairs the Critical Incident Management `War Room` meetings.
- Responsible for Communication to the IT management and Business for all Critical incidents ongoing and resolved.
- Contributes to the activation of ad-hoc communication plans for specific Critical Incidents.
- Contributes to the activation of Critical Incident procedure when relevant.
- Ensures that, following the resolution of each incident, that the incident is documented and logged appropriately.
- After the Critical incident resolution, coordinates the Post Incident Review with the involved Delivery teams.
- Ensures that, following the resolution of each P1 Incident, Problem Management is initiated to diagnose the underlying cause of the Incident.
- Communicates actively with the different members of the teams involved in the Critical Incident Management resolution.
- Ensures terminology used (technical or business) is understood by both business and technical teams.
- Availability to work outside normal business hours.
- Ensure all the re-occurring incident are properly escalated to problem management and address the mitigation plan
- Ensure the all incident report are properly address to respective team for the feedback and improvements
- Generate and discuss the weekly/monthly report and performance
QUALIFICATIONS:
- Language: fluent English, mandarin is a plus.
- Have independent thinking.
- Have problem analysis and resolution capabilities.
- At least 5 year of relevant working experience in Incident Management in a complex technology environment.
- Thorough knowledge of IT concepts, strategies, and methodologies
- Thorough knowledge of business functions and extensive understanding of business operations, strategies, and objectives
- Familiar knowledge of Process and IT service management concepts such as ITIL and ITSM.
- Highly independent and self-directed individual capable of working with minimal
- supervision.
- Able to coordinate a team of people in multicultural environment, including IT providers, IT technical teams, as well as technicians from business areas
- Excellent interpersonal, organizational and customer services skills with ability to communicate effectively with both technical and non-technical stakeholders.
- Sense of urgency.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Must be technically literate and be able to articulate technical issues in a meaningful way to both engineers and executive level management.
- The ability to communicate confidently and clearly on conference calls, in meetings and via email, at all levels of the organization is essential.
- Customer focus and ownership, use of own initiative and a proactive approach to work.
- Familiar knowledge of ITIL processes.
- Experience in notification/alerting tools.
- Experience in Incident Management platforms such as FreshService etc.
- Experience in managing escalations in crisis situation
- Background and experience in one or many of the IT domains below is beneficial:
- A. Network
- B. Data center
- C. Cloud service
- D. IT security
- E. Data warehouse
Game Designer
DUTIES & RESPONSIBILITIES:
- Responsible to design OG Game and functions
- Study market/industry trend
- To take board ideas and needs into products and features to meet company’s goal
- To finish Live Game/function/UI design on time
- To communicate with Creative & SI team to develop product
- To enhancement existing product function/features
QUALIFICATIONS:
- Work Experience – over 3 years
- Knowledge- UI/UX/game logic/function logic
- Abilities-critical thinking, Flexible thinking
- Skills-Prototype tool(Axure), or creative tool,
- Work Environment- office/WFH
- Physical Demand- laptop/desktop/working phone/testing device
- Performance Expectations- handle product UI/UX/logic/function
Training and Development Specialist
DUTIES & RESPONSIBILITIES:
- Identifies training needs and training gaps in the organization in close coordination, collaboration and cooperation with HR Manager/s, Department Managers and Trainers
- Provides inputs to the Training Strategy and the development of specific training development plans
- Optimizes the training portfolio on specialized and targeted courses offered to managers and employees
- Prepares training manuals and training offers for employees and managers
- Plans training courses and sessions, manages and monitors the assigned training
budget - Cooperates with the external training providers and delivers tailored training programs
and courses - Oversees the quality of delivered training sessions by external vendors, internal training providers and creates monthly summary for trainings conducted
- Creates and maintains updatedness of HR Training Tracker
- Documents training activities of the company, provides assessment and competency
profiling every 6 months. - Builds the internal network of internal trainers and organizes the regular Train the Trainer sessions
- Monitors the best practice in the training area and introduces it in the organization
- Evaluates the quality of training courses and implements improvements
- Cooperates with the Career Development Specialists to design programs for high potentials and future leaders
- Maintain quality service by following Company Standards
- Contributes to team effort by accomplishing results as needed
- Attend and actively participate in regular team meetings
- Provide support and cover for the HR Supervisor when needed
- Other tasks that may be assigned from time to time
QUALIFICATIONS:
- With good communication skills and a confident communicator with people at all levels.
- With minimum 3 years working experience as Training and Development Specialist.
Senior Technical Recruiter
JOB DESCRIPTION:
The Technical Recruiter’s responsibilities include managing our company’s short-term and long-term hiring needs. He or She should manage recruiting procedures, from understanding client’s requisition, coordinating with sourcing specialists, conducting initial assessment and attracting good candidates to placing new hires. He or She also will coordinate with the team to consolidate the endorsements and liaise with Hiring Managers and Client’s point person. Ultimately, he or she will ensure the smooth progress of endorsements and as well as building good customer relationships. He or she will directly coordinate with the Recruitment Manager for updates and the Client’s Calibration of requirements.
DUTIES AND RESPONSIBILITIES:
- To coordinate with the Recruitment Manager for new requirements, new strategies, calendar of events to attend and other related recruitment concerns.
- To review online portfolios and resumes to pre-screen candidates.
- To manage candidate’s Curriculum Vitae in Company Standard Format for client’s endorsement.
- To send recruiting emails and communicate with potential candidates
- To manage and retrieve candidate’s information in our Applicant Tracking System and other internal databases built by sourcing specialists.
- To conduct initial assessment either phone or face to face interview with the potential candidates.
- To coordinate accordingly with the Hiring Manager or Client’s point person regarding interview schedule arrangements.
- To communicate with shortlisted candidates regarding interview arrangements and make sure that they were constantly reminded of showing up during the interview.
- To conduct background check to all shortlisted candidates
- To consolidate endorsements list and updates to coordinate to Recruitment Manager and Client’s Point person.
- To prepare monthly, quarterly and annual hiring status reports
QUALIFICATIONS
- At least 5 years of working experience as a Recruitment Specialist, Coordinator, Technical Recruiter or similar role.
- Relevant experience in handling IT positions and knowledgeable of various sourcing sites.
- Experience with interviewing and evaluating candidates (using phone/Skype screening, structured interviews and tests)
- Excellent verbal and written communication skills (particularly business email writing knowledge)
HR Supervisor
DUTIES AND RESPONSIBILITIES:
- Technical knowledge of all areas of Human Resource Management
- General knowledge of HR compliance and knowledge of Labor Laws and
Government Regulations - Excellent Communication (written and oral) Skills
- Planning and Goal-setting skills
- Coaching Skills
- Proficient in computer applications including spreadsheets, MS Word and
other presentation software - Able to Role Model Onward value
- Good multitasking skills
QUALIFICATIONS:
- At least 3 years of which 1 year is in Supervisory role with proven success in
- Working with cross-team work
- Emphatic and process driven
- Enthusiastic with repeatable tasks
- Enjoys high- level planning as much as detailed daily tasks
- Trainable
Payroll Assistant
DUTIES AND RESPONSIBILITIES:
- Calculate the correct amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system
- Keep track of hour rates, wages, compensation benefit rates, new hire information etc.
- Prepare and execute pay orders through an electronic system or distribute paychecks
- Review payroll reports and timesheets for correctness before payroll transactions.
- Assist in tax calculations and filing activities.
- Maintain employee payroll records and timesheet data for future references.
- Collect and verify timekeeping information for all employees
- Address issues and questions regarding payroll from employees and superiors
- Set-up payroll arrangements for new hires and terminate ex-employee profiles
- Manage workflow to ensure all payroll transactions are processed accurately and timely
QUALIFICATIONS:
- Candidate must be a college graduate; BSc/BA in Accounting/Business Administration is a plus
- Minimum of 6 months to 1year payroll/ HR department experience
- Significant experience working in multi-state payroll is a plus
- Solid working knowledge of tax code
- Proficient in MS Office and good knowledge of relevant softwarE
Inventory Control Clerk
DUTIES AND RESPONSIBILITIES:
- Based on the Sales Invoices, Packing List (PL) or DR’s received by Warehouse Receiving
Clerk, the System Inventory Clerk shall be responsible for encoding the actual quantity
received. He/she shall ensure that the quantity encoded is accurate and complete.
- The System Inventory Clerk shall forward the duplicate copy of Sales Invoices, Packing
List (PL) or DR’s to Warehouseman for quality inspection, while the original copy to
Purchasing, must be forwarded to Warehouse Supervisor. - The System Inventory Clerk also encodes all received items in Inventory Management
System or Warehouse Management System provided by GQ Intended for warehouse
inventory. - Validate all items encoded in the Inbound-Outbound Monitoring (Excel File) versus
actual items in each Bin Location. - Ensure all quantities in Inbound-Outbound Monitoring are tallied with the actual count.
OTHER RESPONSIBILITIES:
- Encode all the details of Stocks in Manual Inventory Sheets during Pre-Count.
- Print the Manual Inventory Sheets for the actual Monthly Inventory.
- Assist during the physical counts conducted by Inventory Audit Officer/General
Accounting from OTHER Stores/Branch. - Process the DR or Delivery Receipt once we have delivery.
- Conduct daily validations of Stocks.
- Investigate and analyze all discrepancies or losses from Receiving and Deliveries.
- Assists the stores in their Monthly Inventory if needed.
- Duties which may be assigned from time to time.
Administrative Assistant Clothing RTW (All Around)
DUTIES AND RESPONSIBILITIES:
- Greet customers warmly, give them direction when needed, and answer their questions about products,
- services, prices, and promotion.
- Train new cashier’s / sales representatives on the job, giving them clear directions and guidelines on how to
- work effectively.
- Maintain cash registers and contents, checking accuracy in the store’s daily cash transaction to avoid shortages / overages.
- Will do cashiering in Absence of Cashier and or cover up manpower/ shift.
- Ensure that company security procedures are observed at all times to track theft, lifting, and robbery.
- Ensure and maintain all POS functions and or in good conditions.
- Maintain cleanliness and ensure health & safety standards are followed in the Store.
- Ensure that the shelves are properly stocked and place orders for new items.
- Fixing and Sorting Stocks in Selling Area and Stockroom.
- Maintained display are on stocked level (avoid overstocked)
- Make sure all signage is visible for Promo Items.
- Create, receive and transfer stock orders on a daily and or weekly basis to ensure products are fast moving and
- new products are all displayed.
- Tracked and monitored inventory stocks.
- Submit an everyday Inventory Stocks and Cash Sales report on time.
- Handle the stocks of the store and warehouse, damage items and monitor the DR/Invoice of the suppliers.
- Coordinate with the Purchasing Officer and Warehouse Supervisor the needs of the store.
- Ensure all policy & procedures based on SOP from opening to closing must be implemented.
- Submit reports as requested by management.
- Perform other tasks that the superiors may assign from time to time and or related to your positions.
QUALIFICATIONS:
- Female
- Flexibility to work nights, weekends & holidays
- Good Oral and Written communication skills
- Good leadership & time management skills
- Able to use POS System
- Working experience in the same field is an advantage
System Inventory Clerk
JOB DESCRIPTION:
- Documentations/Validations
- Based on the Sales Invoices, Packing List (PL) or DR’s received by Warehouse Receiving Clerk, the System Inventory Clerk shall be responsible for encoding the actual quantity received. He/she shall ensure that the quantity encoded is accurate and complete.
- The System Inventory Clerk shall forward the duplicate copy of Sales Invoices, Packing List (PL) or DR’s to Warehouseman for quality inspection, while the original copy to Purchasing, must be forwarded to Warehouse Supervisor.
- The System Inventory Clerk also encodes all received items in Inventory Management System or Warehouse Management System provided by GQ Intended for warehouse inventory.
- Validate all items encoded in the Inbound-Outbound Monitoring (Excel File) versus actual items in each Bin Location.
- Ensure all quantities in Inbound-Outbound Monitoring are tallied with the actual count.
- OTHER RESPONSIBILITIES
- Encode all the details of Stocks in Manual Inventory Sheets during Pre-Count. ∙ Print the Manual Inventory Sheets for the actual Monthly Inventory.
- Assist during the physical counts conducted by Inventory Audit Officer/General Accounting from OTHER Stores/Branch.
- Process the DR or Delivery Receipt once we have delivery.
- Conduct daily validations of Stocks.
- Investigate and analyze all discrepancies or loses from Receiving and Deliveries. ∙ Assists the stores in their Monthly Inventory if needed.
- Duties which may be assigned from time to time.
Company Nurse
JOB DESCRIPTION:
- Develop and implement health and safety programs.
- Provide emergency treatment (first aid) in the workplace.
- Administer over-the-counter medication to employees.
- Create a safe and clean working area.
- Promote healthy eating and wellness programs.
- Document all employee injury and illness and keep this information confidential.
- Improve the health of employees through on-going programs and health
- Develop strategies to ensure maximum employee work input.
- Communicate with management on a regular basis.
- Attend seminar and/or workshops in compliance with DOLE, DOH, and/or other regulatory bodies.
- Conduct supplies inventory monitoring for the clinic.
- Provide assistance to company physician.
- Prepare reports as needed and/or necessary.
- Conduct rapid test(s) and/or antigen test(s) as necessary (During pandemic).
REQUIREMENTS:
- Nursing School Degree.
- Registered Nurse
- Working experience as a company or a regular nurse.
- Has Basic Occupational Safety & Health certificate
- Excellent communication and organizational skills.
- Critical-thinking skills.
- A warm and caring disposition.
Studio Supervisor
JOB DESCRIPTION:
- SCOPE:
- Monitoring of Dealers Performance per shift, to meet Players Expectation with excellent service
- Ensure Effective and Efficient Table Settlement to prevent Customer complain
- Overseeing of Overall Operation to ensure Table uptime to ensure Table availability
- To oversee overall Gaming Appearance to meet Players expectation
- DELIVERABLE/GOAL:
- To deliver Players expectation by providing quality of service thru Speed of Dealing, Accuracy and excellent Players interaction
- To deliver quality of service to meet the Players expectation by implementing effective and efficient Settlement to reduce Players waiting time
- To improve the quality of service by monitoring the Dealers Table performance
- To monitor Gaming overall appearance by proper monitoring to meet Players expectation
- FUNCTIONAL RESPONSIBILITY AND ACCOUNTABILITIES:
- Meets and Exceeds Players/Clients/Guests and Team Members Expectations by providing consistent excellent service and teamwork.
- Assist the Sr Shift leader to oversee the Operation per shift
- Supervise and oversee other related areas inside the gaming area.
- Performs other supervisory tasks inside the gaming area
- Maintains gaming standards
- Leads the Team, making sure all team members are functioning and doing their job.
- Monitor performance of shift and coaching employees to be as efficient as possible
- Endorse disciplinary action for those who did not meet the casino pit standards and company policies.
- Responsible for the orientation and strict implementation of Company Policies to all employees under gaming department (briefing)
- Responsible for the settlement of the game disputes due to dealer’s errors or technical
- Monitor game operations to ensure that table games rules and regulations are strictly follow and adhere.
- Responsible for reporting any problems and or unusual activities.
- Ensure that the table are functioning properly without any issues
- Changing and Issuance of Cards to the Table to ensure Game will not be interrupted
- Monitoring of Gaming Appearance in front of the Camera
- Monitoring of Gaming employees grooming and appearance inside the Studio
- ADMINISTRATIVE RESPONSIBILITIES AND ACCOUNTABILITIES:
- Monitor dealer’s rotation to ensure adequate staffing in every table and games for each shift.
- Closely coordinates with IT personnel, Customer Service and Gaming Surveillance for any Major Technical errors.
- Communicates and coordinates with colleagues regarding dealing to ensurevsmoothness and efficiency in the conduct of table games.
- Cooperates and consults the Manager on all her actions at all times.
- Coordination with other department if there is any problem/issue/s
- Training and Supervising New Pit bosses
- Coordinates with Studio Manager for any game enhancement and new releases for smooth launching.
- Coordinate with Studio Manager for any request of services, materials, supplies, furniture and equipment related to Gaming Department
- Report and coordinate Infraction Technical Issues to Customer Service, IT, Gaming Surveillance and report the same to the Studio Manager
- Safekeeping of Studio Paraphernalia
- Monitoring of Overall Studio facilities and equipment
REQUIREMENTS:
- Work Experience – At least 5 years’ relevant work experience
- Knowledge, Abilities, Skills –Gaming Supervisor, Pit boss
- Physical Demand – minimal physical activities
- Performance Expectations – satisfactory level of work
Studio Monitoring Team Lead
JOB DESCRIPTION:
- Monitoring team lead helps to motivate, coach, inspire, train and direct the monitoring team
on the best ways and approach to attend to the needs of the department - These are the following accountabilities and responsibilities:
- Consolidate Internal and External Data to create reporting Dashboard
- Delegate and evaluate tasks assigned to the Surveillance Team
- Verify and make judgement on Gaming incidents submitted by Surveillance Team
- Coordinate with Pit bosses on any issues related to Gaming operations
- Recommend gaming operations improvement to minimize infraction, technical issues to lessen game phase delay and Highlight gaming security risk and operational improvement
- Ensure preserve images and video are accurate and correctly interpreted
- Assist External department for Gaming Video footage
- Team Leader functions:
- Give constant direction to team members to ensure that all inquiries are rightfully attended to on time and in the best way possible to give them satisfaction
- Give detailed statistical feedback on performance of team members to the management for staff evaluation and reward purposes
- Observe performance of team members to identify their strengths and weaknesses and make arrangements to strengthen their loose ends. Also, take disciplinary measures against any team members whom is found wanting
- Provide assistance to team members whom are experiencing difficulties in the discharge of their duties by putting them through and giving them personal coaching
- Create and implement work procedures that will enhance the organization and departmental service delivery, operating procedures and standards
- FUNCTIONAL RESPONSIBILITY AND ACCOUNTABILITIES:
- Delegate and evaluate tasks assigned to the Surveillance Officer
- Coordinate with Pit bosses on any issues related to Gaming operations
- Conduct training and ensures that all Surveillance Officers are fully aware of current game policies and procedures
- Recommend gaming operations improvement to minimize infraction, technical issues and lessen game phase delay
- Scrutinize and submit daily report in order to ensure accurate data records
- Highlight gaming security risk and operational improvement
- Assist Surveillance Officers to ensure preserved images and video are accurate and correctly interpreted.
- Verify and make judgement on incidents submitted by Surveillance Officers
REQUIREMENTS:
- Work Experience- Gaming Surveillance or Gaming supervisor
- Knowledge- Must be technically and scientifically minded and capable to understand business flows and concepts.
- Must have a thorough knowledge of relevant regulations and laws pertaining to the field, as well as related technologies and marketing
- Abilities- Self-motivated and able to work independently with minimal supervision.
- Able and willing to work multiple tasks simultaneously, prioritize and work under pressure with tight deadlines.
- Ability to relay and receive information both verbally and written.
- Skills- Strong attention to detail, excellent organizational skills, and the ability to effectively communicate.
- Proven logical and analytical skills in the Monitoring Service environment.
Inventory Auditor
JOB DESCRIPTION:
- Performs manual counts of all merchandise
- Document counts of all inventory received in the warehouse and store
- Identify discrepancies and document them properly
- Prepares and submit monthly inventory report which includes reconciliation report for the spoilage, damages, losses and other discrepancy report from actual physical inventory count vs POS/computer reports
- Prepare / improve the processes, procedures and policies for inventory management to strengthen the internal control of the company
- Audit the delivery reports, records and monitoring from warehouse up to different branches of the store
REQUIREMENTS:
- Preferably 2-3 years’ inventory audit experience in retail industry
- The ability to stand and walk for extended periods
- The ability to bend, kneel, crouch, or crawl throughout your shift
- Proficiency with basic computer programs
- Keen attention to detail
- A flexible schedule
Documentation Coordinator
JOB DESCRIPTION:
- Filing and proper maintenance of employee’s 201 file and paper work
- Safe keeping and documentation of all HR Operations documents
- Collecting and transmitting of OGEL Requirements for application and processing
- Ensure all new employee files are updated and filing is completed on a regular basis
- Pulling out of employee documents as needed
- Secure documents of move in and out of employees
- Attending to HR Files Audit
- Scan and upload soft copy of requirements to 201 Bank
- Ensure that the 201 Bank is complete, accurate, and updated
- Prepare 201 folder and ensure the completeness of requirements
- Make photocopies, do filing, and perform other clerical functions as needed
- Attend and actively participate in regular team meetings
- Provide support and cover for the HR Specialist when needed
- Participate in the wider HR Team providing input and support to other professional areas as and when required.
- Answer employee requests and questions
- Assists the managers and co-department staff in performing general HR functions
- Monitor and give updates to the HR Managers and Supervisors on matters related to concerns coming from other Departments that are made through Fresh Service
- Gather, input, and update HR KPI Dashboards and templates including OD, Projects, Trainings, among others
- Perform other functions as may be assigned from time to time
REQUIREMENTS:
- Age – 21 to 25 years’ old
- Education – Bachelor’s/ College Degree in Human Resource Management, Psychology or equivalent.
- Work Experience – Fresh graduates are welcome to apply.
- Knowledge- Computer literate and proficient in the use of Microsoft word and excel including reporting skills as well as email and the internet.
Employee Relations Coordinator
JOB DESCRIPTION:
- Maintaining records of disciplinary actions.
- Creation of SCM and Notice of Decision for Local and Expat Employees
- Issuance of memorandum of erring employee (SCM- Show Cause Memo).
- Conduct investigation for cases.
- Administer/ Assist Admin Hearing for Internal Cases
- Creation and improvement of Policies and flowcharts on Employee Relations Concerns, among others
- Update and close Incident Report endorse by Legal & Compliance on Fresh Service
- Monitor Fresh Service related to Incident Report
- Maintain and update the HR Portal-GSuite by posting Common Do’s and Don’ts related to Company Manual
- Preparing all documents needed for SENA, NLRC, and DOLE
- Manage the closure of any related issue on SENA, NLRC, and DOLE
- Update from time to time, the Company Rules and Regulations and Employee Handbook
- Accommodate employee, supervisor, and managers’ concerns.
- Collaborate with other departments, i.e. Compliance and Legal for all other Employee Related issues
- Preparation and submission of necessary reports in a timely manner, as needed by the management.
- Support and assistance in company-sponsored events, programs, and training.
- Maintain quality service by following Company Standards.
- Attend and actively participate in a regular team meeting
- Contributes to team effort by accomplishing results as needed.
- Liquidation of Petty Cash
- Facilitate employee engagement activities
- Make Photocopies, filing and performs other clerical functions as required
- Perform other functions as may be assigned from time to time
REQUIREMENTS:
- With good communication skills and a confident communicator with people at all levels.
- At least 3 years of experience in Employee Relations.
- Monitor employee compliance with the Code of Conduct.
- Handle end to end Employee Relation matters (SCM, Hearing, NDA, Counselling)
- Handle other HR tasks such as orientation, information gathering, market survey, and ER concerns
- Maintain confidentiality of matters presented.
- Experience of working in a varied administrative role involving extensive dealing with employees.
- Able to work in a fast-paced environment
- Excellent organization skills with the ability to multi-task
- Computer literate and proficient in the use of Microsoft Word and Excel including reporting skills as well as email and the Internet
- Confident communicator with people at all levels
- A creative approach to solving problems, and a high level of discretion
- Able to work effectively with a diverse range of people
Onboarding and Placement Specialist
JOB DESCRIPTION:
- Send email to the new hires with details about their work schedules and their job, and other basic information about the Company.
- Request for the email account (if applicable) with the IT Department, and assets to the Admin through email.
- Ensure that all the pre-employment requirements and documents are complete.
- Conduct Company orientation.
- Welcome new hires with prepared onboarding kits and an office tour.
- Ensure that the new hires have the necessary technical assistance to set up them hardware and software.
- Ensure that the new hires sign the Employment Contracts, Non-Compete and Non-Disclosure Agreements prepared by the Recruitment Coordination Team.
- Introduce new hires to their Department Head and team members.
- Responsible in helping the new hires adapt to the new environment and culture of the Company, thereby, stay through to the regularization.
- Coordinate with the Performance Management system for the on-time conduct of performance evaluation of the probationary/newly on-boarded employees.
- Create policies, guidelines, activities or processes that would improve the onboarding process and retention of the qualified probationary employees.
- Create a monitoring and tracking file of the onboarding employees to ascertain that they will be evaluated on time and avoid lapses in the evaluation period and probationary employment
- Coordinate with the Document Control Team in updating the 201 files/bank of the new hires
- Coordinate with the Employee Relations Team on issues raised by the new hires relating to employment’
- Formulate initiatives for the probationary employee engagement activities to keep the excitement and drive to excellence until confirmation and/or conversion to regular employee
- Ensure that that concerns of probationary employees are timely attended, assisted and/or resolved accordingly.
- Oversee the work output of Onboarding and Placement Coordinator and ensuring accomplishments of required SLA.
- Ensure continuous compliance on HR systems, policies, service level agreement (sla) in line with current best practices and changing labor laws/regulations, if any.
- Conceptualize, review, recommend, and ensure the implementation and completion of needful reports of the company’s current HR Goals and proactively providing assistance HR superiors and/or employees when necessary.
- Perform other tasks that may be assigned from time to time by the Immediate Superior or the HR Manager
REQUIREMENTS:
- Age – from 21 years old and above
- Education – Bachelor’s/ College Degree in Human Resource Management, Psychology or equivalent.
- Knowledge- Computer literate and proficient in the use of Microsoft Word and Excel including reporting skills as well as email and the internet.
- Skills- Critical thinker, accurate on detail with good judgement
- Work Environment- Ability to work in a process-driven environment
- Physical Demand- Minimal physical activities
- Performance Expectations- Satisfactory level of work
Performance Management Coordinator
JOB DESCRIPTION:
- Responsible for providing support and coordination on various projects and activities related to the performance management process
- Provides measurement standards, targets and KPIs to the management team with respect to the performance management process, including both informal performance and annual formal performance appraisals
- Reviews, monitors and analyzes performance results system wide and reports them accordingly
- Contributes expertise to the development and delivery of performance management training manuals, policies and procedures
- Researches, plans, organizes, and conducts performance management programs and seminars for clerical, supervisory, technical, and lower-level management personnel
- Writes material for performance management programs; reviews, evaluates, and modifies existing and proposed programs; recommends appropriate changes
- Works closely with the Employee Relations Team to identify training needs and areas for improvement
- Keeps abreast of developments in the field by engaging in professional development activities
- Contributes to the development of the management needs by monitoring programs and identifying areas for improvement
- Work with the team leader / supervisor in developing, evaluating, and implementing initiatives and projects aligned to Careers, Performance, and Rewards Strategy and in adherence to SLAs and quality standards
- Analyze Internal Career, Performance, and Rewards processes. Recommend and implement procedural or policy changes to improve operation
- Escalate issues within the process
- Maintain data in tools and databases
- Implement business continuity and recovery plans
- Performs other related duties as assigned by the Supervisor
- Participate in the wider HR Team providing input and support to other professional areas as and when required.
- Perform other functions as may be assigned from time to time
- Assists the managers and co-department staff in performing general HR functions
- Assist employees in the assigned branches/es for whatever concerns relative to work and other concerns
REQUIREMENTS:
- Age – from 21 years old and not more than 28 years of age
- Education – Bachelor’s/ College Degree in Human Resource Management, Psychology or equivalent.
- Work Experience – 1 year of experience in the field of Compensation and Benefits;
- Government agencies transactions
- Knowledge – Labor Laws of the Philippines, exposure and actual experience in market data studies
- Skills – Strong customer service experience, strong SME in benefits and health care regulations and legal matters
- Work Environment – Ability to work in a process-driven environment
- Physical Demand – Minimal physical activities
- Performance Expectations – Satisfactory level of work
Performance Management Specialist
JOB DESCRIPTION:
- The position is responsible to proactively provide assistance to Employee Relations Team and deliver Service Requests guided by an agreed Service Level Agreement (SLA) on HR Core Functions in Performance Management.
- Proactively assist HR team and HR Superiors in the development, implementation, monitoring and evaluation of the Company’s HR Performance Management Strategy initiatives, programs, policies and procedures to promote an organizational culture of excellence, teamwork, high quality service, transparency, accountability, innovation and inclusiveness.
- Will be responsible for all aspects of the assigned Performance Management such as but not limited to employee development, improvement functions, playing a key role in building excellent work performance of organizations’ workforce through the development and implementation of sound HR monitoring initiatives, sound feed backing, employee guidance, setting up of user friendly employee performance monitoring systems/trackers and processes, including provision of sound performance improvement cycle support to a lean but busy team within the context of the wider effective workforce performance management (including office locations).
- CORE DUTIES AND RESPONSIBILITIES:
- Performance Management:
- Record and safekeeping of evaluation of scoresheets, issues raised, resolutions made including Performance Improvement Plan (PIP)
- Work with other departments including department managers as needed for matters pertinent to employee performance concerns, issues and performance improvement plan made by any stakeholders (management, division, department) and its employees.
- Staff development, engagement and career progression to regularization:
- Focus on talent development activities including the regular processes of staff appraisal and feedback, goal setting, professional development and career development to ensure that all employees have the opportunity to fulfil their career potential consistent with company’s vision, mission, and values and employee’s development needs.
- Motivates and mentors’ staff towards customer delight/satisfaction, integrity, and excellence on the job.
- Review and recommend commendations, salary adjustments and rewards (for exemplary staff performance) or disciplinary action for non-improving employees
- Prepare recommendations on staff hiring for employee under probation who are not fit based on hiring department’s performance feedback or transfers if qualified with other vacant roles.
- Recommend initiatives, plans and programs for people development, learning and growth.
- Focus on talent development activities including the regular processes of staff appraisal and feedback, goal setting, professional development and career development to ensure that all employees have the opportunity to fulfil their career potential consistent with company’s vision, mission, and values and employee’s development needs.
- HR Policies and Procedures: Ensure continuous compliance on HR systems, policies, service level agreement (sla) in line with current best practices and changing labor laws/regulations, if any.
- HR Reports Management: Conceptualize, review, recommend, and ensure the implementation and completion of needful reports of the company’s current HR Goals and proactively providing assistance HR superiors and/or employees when necessary.
- Performs other tasks as may be assigned by immediate superior from time to time.
- Performance Management:
REQUIREMENTS:
- JOB SPECIFICATION SKILLS AND ATTRIBUTES:
- Technical knowledge of all areas of Human Resource Management
- General knowledge of HR compliance and knowledge of Labor Laws and Government Regulations especially on Probationary employment
- Excellent Communication (written and oral) Skills
- Planning and Goal-setting skills
- Coaching Skills
- Proficient in computer applications including spreadsheets, MS Word and other presentation software.
- JOB SPECIFICATION:
- Education – College degree, preferably in Psychology, Behavioral Science, Human Resource Management, Management/Business, Administration or any related degree
- Work Experience – Experience as HR Specialist is a must
- Knowledge- Please refer to core competencies
All Around Team Member
JOB DESCRIPTION:
- Portioned accordingly food packs for delivery to client.
- Prepare corporate meals in accordance with the order of client.
- Prepare transmittal of food packs to be released.
- Ensure that transmittal has been signed by the client, its representative, and/or the one who is assigned to pick-up, prior releasing of food packs.
- Ensure all food surfaces, tables, chairs, utensils, equipment for food packaging are clean.
- Clean and disinfect of all food packing equipment before and after use.
- Promptly notify the Manager of any incidents or suspicions of food contamination.
- Clean up all spills and leaks as and when they occur to avoid accidents and possible food contamination.
- Follow proper food storage procedures to prevent spoilage.
- Clean up the service area before the start of the shift, during, and after the shift.
- Help in the production, preparation of vegetable ingredients for kitchen.
- Other tasks that may be assigned from time to time
REQUIREMENTS:
- At least High School graduate or College Level Experience in Food/Beverage/Restaurant service or equivalent is an advantage
- Preferably with cooking skills and/or related working experience
- Knowledgeable in food health and safety regulations.
- Possesses guest service and team player attitude.
- Energetic and passionate with job.
- Ability to work under pressure and multi-tasking environment.