Shift Leader

Department: Retail Operations

Full job description

  • Ensure the shift is adequately staffed.
  • Develop and assign tasks to staff members, oversee completion of tasks.
  • Resolve customer issues and approve exceptions to policy for coupons, returns, etc.
  • Train new hires and create development opportunities for experienced staff members
  • Provide recognition and constructive feedback throughout the shift as appropriate
  • Coordination & reports operational concern and employee infraction.


  • 1-2 years of experience in a retail setting
  • College degree holder of any business management profession
  • Demonstrated ability to deliver excellent customer service.
  • Strong verbal and written communication skills
  • Ability to make decisions quickly and confidently based on company policies and practices.
  • Experience with organizing and assigning shift tasks and holding staff members accountable for completion.


Fill in the form below to apply:

    Share this opening on social media: