Account Manager (Upfront)

Department: Admin


Responsible for managing all aspects of shipping, routes, and delivery to ensure effective and efficient transport service to meet customer demand.


  • Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions.
  • Develop a thorough understanding of the client’s position in the market, their product/service, points of difference, and competitive landscape
  • Manage client input and feedback for all projects with detailed directions and timelines
  • Establish and build strong working relationships with business leaders at all levels
  • Manage day-to-day client communication and ongoing relationships as, it relate to current, new, and upcoming projects.
  • As necessary, visit clients, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
  • Manage and coach the internal team.


  • Summary report of received & executed orders.


  • Bachelor’s degree preferred
  • Experience with project management or account management
  • oven ability to consistently and positively contribute in a fast-paced environment
  • Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
  • Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
  • Creative thinking and problem-solving aptitude
  • Strong writing, phone and presentation skills


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