Department: IT
Job Description:
- Ensures alignment and compliance of all projects and changes to the Organizational Change Management framework
- Ensures approval of all change documents in alignment with stakeholders
- Support the Asst. Corporate Change Manager to report on key change management activities
- Assist in managing and monitoring the end-to-end change lifecycle and identify Process improvements where possible.
- Assist in implementing and communicating intervention activities for the stakeholders Work collaboratively with stakeholders to identify gaps and provide recommendations Guide stakeholders with change and project related concerns
- Prepare presentation materials and other documents as required
- Ensure data integrity of the Change or Project Management dashboard
- Compile weekly reporting through the Change or Project Management dashboard
- Escalate all project concerns concerning the projects constraints to the management. Perform other duties as assigned by management
JOB SPECIFICATION:
- Bachelor’s degree in Information Technology or any related field.
- Preferably with experience in planning, leading, project management and coordinating organization-wide change management efforts
- Advanced skills using MS Office
- Good organizational skills
- Good interpersonal skills and ability to work as part of a team
- Ability to communicate effectively at several different levels and methods
- Ability to work in a self-directed, fast-moving, results-oriented environment
- Experience with project management
- Excellent command of written and spoken English
- Problem-solving and root cause identification skills
Skills:
- Exposure to Project Management, Change Management or knowledge of ITIL service support principles.
- Clear high–level understanding of ITIL frameworks and approaches. Project Management Frameworks and Best Practices
- The successful candidate should be able to demonstrate excellent communication skills, specifically dealing with staff at all levels and other parts of the COMPANY PMP, Prince 2 and ITIL Certifications is a plus.
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