Department: Baowang
JOB OVERVIEW:
- Customer service that can solve customer’s problems timely. With good communication skills.
DUTIES AND RESPONSIBILITIES:
- Address customers concerns accurately and timely.
- Ensuring accuracy of information and processes alignment between CS and other
teams within the company. - In charge of customer complain.
- Make incident report timely
- Coordinate with other department if there is a technical issue
- To assist client of operation problem.
CORE COMPETENCIES
- Strong communication skills
- Teamwork and collaboration
KEY RESULT AREAS
- communication skills
- mandarin speaker
- English speaker
JOB SPECIFICATION:
- Experience in Customer Service field
- Strong verbal and written communication skills in English and Chines
- Possesses strong attention to detail, leadership, problem solving and analytical skills.
Fill in the form below to apply:
Share this opening on social media: