Department: Admin
JOB SUMMARY
Responsible for managing all aspects of shipping, routes, and delivery to ensure effective and efficient transport service to meet customer demand.
JOB RESPONSIBILITIES:
- Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions.
- Develop a thorough understanding of the client’s position in the market, their product/service, points of difference, and competitive landscape
- Manage client input and feedback for all projects with detailed directions and timelines
- Establish and build strong working relationships with business leaders at all levels
- Manage day-to-day client communication and ongoing relationships as, it relate to current, new, and upcoming projects.
- As necessary, visit clients, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
- Manage and coach the internal team.
REPORTS:
- Summary report of received & executed orders.
QUALIFICATIONS:
- Bachelor’s degree preferred
- Experience with project management or account management
- oven ability to consistently and positively contribute in a fast-paced environment
- Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
- Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind
- Creative thinking and problem-solving aptitude
- Strong writing, phone and presentation skills
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