Department: Retail Operations
Full job description
- Supervise human traffic by directing customers to cashiers who are attending to few people to avoid crowding on a particular queue.
- Greet customers warmly, give them direction when needed, and answer their questions about products, services, prices, and promotion.
- Step in to resolve disputes between cashiers and customers over transactions with a diplomatic approach to handle such issues with good judgment in the interest of the company.
- Train new cashiers on the job, giving them clear directions and guidelines on how to work effectively.
- Ensure that company security procedures are observed at all times to track theft, lifting, and robbery.
- Perform other tasks that the superiors may assign from time to time.
JOB QUALIFICATIONS:
- At least 1 year experienced as Cashier Team Leader
- Flexibility to work nights, weekends & holidays
- Good communication skills
- Customer Satisfaction Oriented
- Can write and speak Filipino & English
- At least Senior High School graduate
- Knowledgeable to use POS machine
- Working experience in the same field is an advantage
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